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Doors RTC integration


vinay kumar nukala (4236372) | asked Aug 13 '13, 12:43 a.m.
I have integrated doors 9.5 client with RTC 4.0.2 successfully.

1.  Now, I have created a Task to the doors user to have a requirement change.He can see that task in doors when he try to open a doors module which is configured to CCM. This is fine.
 2. Now i have created a Workitem called SCR in Rtc. When i assign this workitem to the doors user there he cannot find this SCR when he try to open the doors module.
What might be the problem, please help me.

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KrishnaKanth Naik commented Aug 13 '13, 3:03 a.m.
JAZZ DEVELOPER

Hello Vinay

Could you please check if the SCR has the link to the DOORS artifact, I suspect there is some issue with the backlink creation.

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Georg Kellner (80937092) | answered Aug 13 '13, 2:50 a.m.
You can only see WorkItems in Doors which are linked against a Doors module or requirement.

Just assigning a user isn't the solution.

greetings georg.

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