NullPointer on TimespanIterator when loading plan in Eclipse client

One of our customers is having an issue when loading up an Iteration Plan in the Eclipse client.  The Plan loads fine in the web client.  The NullPointer that is returned is listed below and it references:

Caused by: java.lang.NullPointerException
    at com.ibm.team.apt.internal.common.time.TimespanIterator.<init>(TimespanIterator.java:59)
    at com.ibm.team.apt.internal.common.WorktimeScheduler.calcutateWorkingTime(WorktimeScheduler.java:117)

What's the best way to debug this issue? I looked in the server logs but just saw the same error.  I looked at all the work item changes that occurred around the time it first occurred and it was mostly updating the Time Spent.  

Customer is on RTC 3.0.1.3.




com.ibm.team.repository.common.transport.ServiceMethodInvocationError: java.lang.NullPointerException
    at com.ibm.team.repository.transport.client.RemoteTeamService.getAppropriateException(RemoteTeamService.java:647)
    at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:510)
    at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:202)
    at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
    at $Proxy50.fetchResolvedIterationPlan2(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:164)
    at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:88)
    at $Proxy50.fetchResolvedIterationPlan2(Unknown Source)
    at com.ibm.team.apt.internal.client.IterationPlanClient$1.run(IterationPlanClient.java:377)
    at com.ibm.team.apt.internal.client.IterationPlanClient$1.run(IterationPlanClient.java:1)
    at com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1261)
    at com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
    at com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1254)
    at com.ibm.team.apt.internal.client.IterationPlanClient.fetchIterationPlanData(IterationPlanClient.java:380)
    at com.ibm.team.apt.internal.ide.ui.editor.IterationPlanEditorInput$2.resolve(IterationPlanEditorInput.java:143)
    at com.ibm.team.apt.internal.ide.ui.editor.IterationPlanEditorInput$2.resolve(IterationPlanEditorInput.java:1)
    at com.ibm.team.apt.internal.ide.core.util.TeamFuture$DefaultResolver.resolve(TeamFuture.java:39)
    at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.execute(TeamFuture.java:112)
    at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.access$0(TeamFuture.java:110)
    at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob$1.run(TeamFuture.java:95)
    at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
    at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.run(TeamFuture.java:93)
    at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: java.lang.NullPointerException
    at com.ibm.team.apt.internal.common.time.TimespanIterator.<init>(TimespanIterator.java:59)
    at com.ibm.team.apt.internal.common.WorktimeScheduler.calcutateWorkingTime(WorktimeScheduler.java:117)
    at com.ibm.team.apt.internal.service.progress.PlanProgressService.calculateWorkTime(PlanProgressService.java:415)
    at com.ibm.team.apt.internal.service.progress.PlanProgressService.calculateWorkTime(PlanProgressService.java:187)
    at com.ibm.team.apt.internal.service.progress.PlanProgressService.calculateWorkTime(PlanProgressService.java:120)
    at com.ibm.team.apt.internal.service.progress.PlanProgressService.computeProgressForPlan(PlanProgressService.java:96)
    at com.ibm.team.apt.internal.service.IterationPlanService.computeProgressForPlan(IterationPlanService.java:1073)
    at com.ibm.team.apt.internal.service.progress.PlanProgressHelper.getIterationPlanProgress(PlanProgressHelper.java:47)
    at com.ibm.team.apt.internal.service.progress.PlanProgressHelper.getIterationPlanProgressRcp(PlanProgressHelper.java:41)
    at com.ibm.team.apt.internal.service.IterationPlanService$7.run(IterationPlanService.java:407)
    at com.ibm.team.apt.internal.service.IterationPlanService$7.run(IterationPlanService.java:1)
    at com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:312)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236)
    at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119)
    at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88)
    at sun.reflect.GeneratedMethodAccessor126.invoke(null)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at $Proxy102.runInTransaction(null)
    at com.ibm.team.repository.service.AbstractService.runInTransaction(AbstractService.java:947)
    at com.ibm.team.apt.internal.service.IterationPlanService.fetchPlanProgress2(IterationPlanService.java:403)
    at com.ibm.team.apt.internal.service.IterationPlanService$5.run(IterationPlanService.java:242)
    at com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:458)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:285)
    at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:379)
    at sun.reflect.GeneratedMethodAccessor63.invoke(null)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at $Proxy71.withCurrentConnection(null)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:281)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236)
    at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119)
    at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88)
    at sun.reflect.GeneratedMethodAccessor126.invoke(null)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at $Proxy102.runInTransaction(null)
    at com.ibm.team.repository.service.AbstractService.runInTransaction(AbstractService.java:947)
    at com.ibm.team.apt.internal.service.IterationPlanService.fetchResolvedIterationPlan2(IterationPlanService.java:179)
    at sun.reflect.GeneratedMethodAccessor555.invoke(null)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at $Proxy366.fetchResolvedIterationPlan2(null)
    at sun.reflect.GeneratedMethodAccessor555.invoke(null)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1285)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:882)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:672)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1871)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1725)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:1710)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:198)
    at com.ibm.team.repository.internal.service.auth.impl.JAuthHandler.handleRequest(JAuthHandler.java:95)
    at sun.reflect.GeneratedMethodAccessor263.invoke(null)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at $Proxy242.handleRequest(null)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1578)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
    at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
    at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
    at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
    at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
    at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)
    at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:500)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
    at java.lang.Thread.run(Thread.java:811)
    at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326)
    at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296)
    at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261)
    at com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:622)
    at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:497)