RTC Client crashes with 8086 error when opening report

Hi Fabio,

I run into the same error before when trying to open any reports with Eclipse client that is installed via the Installation Manager (IM). The plain zip version seems to work without any problem. I was using version 4.0 at that time.

Below is the -vm setting value in eclipse.ini file from the IM install versus Plain zip versions. I found that if I remove the javaw.exe from the -vm parameter in the eclipse.ini, reports can be opened successfully in the IM install-version Eclipse.

So, from the sample below, I changed the -vm value to C:\IBM\TeamConcert_v40\jdk\jre\bin

Installation Manager version:
 -vm
 C:\IBM\TeamConcert_v40\jdk\jre\bin\javaw.exe

Plain zip version:
 -vm
 jdk\jre\bin

If it still doesn't work for you, you can try to put relative path instead (just like what you have in the plain zip version).

Another option maybe to try downloading the plain zip version and see if it works for you.

Hope this helps.

I found this work item regarding this issue.

Does the report which you trying to run opens in a web browser ? If it does then can you Configure Eclipse to use an external web browser and try running your remote again

Hi Fabio,
There was similar post on the forum: https://jazz.net/forum/questions/121012/after-rtc-install-why-does-rad-crash-when-attempting-to-open-an-html-file-in-rich-page-editor?page=1&focusedAnswerId=121824#121824
Could you try the tips I have provided there?

Let me know about your results.

Best regards,
Krzysztof Kazmierczyk