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question asked: Jul 25 '13, 4:16 a.m.
question was seen: 4,386 times
last updated: Jul 26 '13, 8:06 a.m.

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Taskboard loading fails in web client after migration to 4.0.3

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Miroslav Zaninovic (36●7●27) | asked Jul 25 '13, 4:16 a.m.
Hi!

We upgraded RTC from 3.0.1.2 to  4.0.3. RTC project use Agility@Scale template.
After migration Taskboard view in plans doesn't work in web client. In eclipse client everything is OK.
Taskboard use filters (options):
Group by Owner
Exclude Empty Group
Exclude Empty Items from Sub-Iterations
Sort by Priority

Unfortunately, when I run plan first time  in web browser, plan display wrong data. When I click option Set Column Adjustments As Default, plan refreshes and shows correct data.

Issue occurs in IE  and 9, Mozilla and Chrome.
Only Chrome display error
TypeError: Cannot call method 'isTopLevel' of null
TypeError: Cannot call method 'isTopLevel' of null
at dojo.declare.isExecutionItem (https://hostname/ccm/web/_js/?exclude=G~H&include=com.ibm.team.apt.web.ui.internal.page.PlanningComponentMenu.js~com.ibm.team.apt.web.ui.internal.page.PlanningSearchProvider.js~com.ibm.team.build.web.ui.internal.BuildComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardSearchProvider.js~com.ibm.team.reports.web.ui.internal.ReportsComponentMenu.js~com.ibm.team.scm.web.ui.internal.navigation.ScmComponentMenu.js~com.ibm.team.scm.web.ui.internal.view.search.ScmSearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.SearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.WorkItemsComponentMenu.js~jazz.ui.SearchBox.js&ss=CmDDU&_proxyURL=%2Fccm&locale=en-us:38382:45)
at dojo.declare.timeline (https://hostname/ccm/web/_js/?exclude=G~H&include=com.ibm.team.apt.web.ui.internal.page.PlanningComponentMenu.js~com.ibm.team.apt.web.ui.internal.page.PlanningSearchProvider.js~com.ibm.team.build.web.ui.internal.BuildComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardSearchProvider.js~com.ibm.team.reports.web.ui.internal.ReportsComponentMenu.js~com.ibm.team.scm.web.ui.internal.navigation.ScmComponentMenu.js~com.ibm.team.scm.web.ui.internal.view.search.ScmSearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.SearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.WorkItemsComponentMenu.js~jazz.ui.SearchBox.js&ss=CmDDU&_proxyURL=%2Fccm&locale=en-us:38343:10)
at dojo.declare.initializeScheduler (https://hostname/ccm/web/_js/?exclude=G~H&include=com.ibm.team.apt.web.ui.internal.page.PlanningComponentMenu.js~com.ibm.team.apt.web.ui.internal.page.PlanningSearchProvider.js~com.ibm.team.build.web.ui.internal.BuildComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardSearchProvider.js~com.ibm.team.reports.web.ui.internal.ReportsComponentMenu.js~com.ibm.team.scm.web.ui.internal.navigation.ScmComponentMenu.js~com.ibm.team.scm.web.ui.internal.view.search.ScmSearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.SearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.WorkItemsComponentMenu.js~jazz.ui.SearchBox.js&ss=CmDDU&_proxyURL=%2Fccm&locale=en-us:38175:14)
at dojo.declare.initialize (https://hostname/ccm/web/_js/?exclude=G~H&include=com.ibm.team.apt.web.ui.internal.page.PlanningComponentMenu.js~com.ibm.team.apt.web.ui.internal.page.PlanningSearchProvider.js~com.ibm.team.build.web.ui.internal.BuildComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardSearchProvider.js~com.ibm.team.reports.web.ui.internal.ReportsComponentMenu.js~com.ibm.team.scm.web.ui.internal.navigation.ScmComponentMenu.js~com.ibm.team.scm.web.ui.internal.view.search.ScmSearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.SearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.WorkItemsComponentMenu.js~jazz.ui.SearchBox.js&ss=CmDDU&_proxyURL=%2Fccm&locale=en-us:37865:6)
at dojo.declare.doInitializeAttribute2 (https://hostname/ccm/web/_js/?exclude=G~H&include=com.ibm.team.apt.web.ui.internal.page.PlanningComponentMenu.js~com.ibm.team.apt.web.ui.internal.page.PlanningSearchProvider.js~com.ibm.team.build.web.ui.internal.BuildComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardSearchProvider.js~com.ibm.team.reports.web.ui.internal.ReportsComponentMenu.js~com.ibm.team.scm.web.ui.internal.navigation.ScmComponentMenu.js~com.ibm.team.scm.web.ui.internal.view.search.ScmSearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.SearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.WorkItemsComponentMenu.js~jazz.ui.SearchBox.js&ss=CmDDU&_proxyURL=%2Fccm&locale=en-us:3627:10)
at null. (https://hostname/ccm/web/_js/?exclude=G~H&include=com.ibm.team.apt.web.ui.internal.page.PlanningComponentMenu.js~com.ibm.team.apt.web.ui.internal.page.PlanningSearchProvider.js~com.ibm.team.build.web.ui.internal.BuildComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardSearchProvider.js~com.ibm.team.reports.web.ui.internal.ReportsComponentMenu.js~com.ibm.team.scm.web.ui.internal.navigation.ScmComponentMenu.js~com.ibm.team.scm.web.ui.internal.view.search.ScmSearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.SearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.WorkItemsComponentMenu.js~jazz.ui.SearchBox.js&ss=CmDDU&_proxyURL=%2Fccm&locale=en-us:3594:6)
at null.fFunction (https://hostname/ccm/web/_js/?include=G~&etag=IcTH8basNRJ_en_US&_proxyURL=%2Fccm&ss=CmDDU:15:15340)
at null. (https://hostname/ccm/web/_js/?exclude=G~H&include=com.ibm.team.apt.web.ui.internal.page.PlanningComponentMenu.js~com.ibm.team.apt.web.ui.internal.page.PlanningSearchProvider.js~com.ibm.team.build.web.ui.internal.BuildComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardComponentMenu.js~com.ibm.team.dashboard.web.ui.ProjectDashboardSearchProvider.js~com.ibm.team.reports.web.ui.internal.ReportsComponentMenu.js~com.ibm.team.scm.web.ui.internal.navigation.ScmComponentMenu.js~com.ibm.team.scm.web.ui.internal.view.search.ScmSearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.SearchProvider.js~com.ibm.team.workitem.web.ui.internal.page.WorkItemsComponentMenu.js~jazz.ui.SearchBox.js&ss=CmDDU&_proxyURL=%2Fccm&locale=en-us:48993:23)
at https://hostname/ccm/web/_js/?include=G~&etag=IcTH8basNRJ_en_US&_proxyURL=%2Fccm&ss=CmDDU:15:15340

There is no messages in websphare and application logs.
I tried to debug all web browser but only this was captured

PlanAttributeRegistry: com.ibm.team.apt.plancheck.traditionalSchedulingCheck.attribute may be broken because of dependency on com.ibm.team.apt.attribute.planitem.constraintDate
PlanAttributeRegistry: com.ibm.team.apt.plancheck.traditionalSchedulingCheck.attribute may be broken because of dependency on com.ibm.team.apt.attribute.planitem.constraintType
PlanAttributeRegistry: com.ibm.team.apt.attribute.calm.filter.failingTestCases may be broken because of dependency on planning/source/com.ibm.team.workitem.linktype.testedByTestCase

Any advice how to resolve the issue?


One answer

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Stephanie Bagot (2.1k●1●5●13) | answered Jul 25 '13, 6:10 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
I would suggest opening up a PMR with IBM Support to resolve this issue.
Comments
Miroslav Zaninovic commented Jul 26 '13, 3:34 a.m.

Thank you Stephanie!
Do you mean real PMR or just jazz.net Defect for version 4.0.3?

Stephanie Bagot commented Jul 26 '13, 8:06 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

A real PMR to work directly with IBM Support.
We will have to look at your ccm.log file, and most likely add some trace to determine the root cause.

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