Issue Type

Avg. No of cases affected

Scenarios affected

Work around implemented

Mitigation

Application & RFT hangs

10%

Validation of table objects having huge data records

Increased wait time to get the object loaded completely before performing any test action and used a single table instance to fetch all table records instead of creating multiple instances. Still issue is observed in few cases.

Installing latest version of RFT might help in resolving this issue.
(Currently we use RFT 8.2.1 and latest version of RFT is 8.3 (As of Dec 2012)

RFT issue

All scripts

RFT takes lot of time to identify each test objet in AUT at the time of execution

Added objects as dynamic under a parent object which uniquely identifies a particular test object.

RFT issue

2%

RFT crashes  when huge number of scripts are executed at a time in batch mode and user is not able to open RFT project on machine.

The system needs to be restarted  and in most of the cases it helped resolve the issue.

Browser issue

4%

RFT does not invoke the browser at the time of execution

In this scenario, RFT is crashed and user is not able to connect to any Project area in RFT. The system needs to be restarted  and in most of the cases it helped resolve the issue.

Heap memory issue

1%

In very few cases the heap memory issue is observed

Deleted the existing metadata file in the RFT workspace