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"An error occurred while saving the configuration prope


Christopher Giblin (1865) | asked Jan 05 '09, 7:46 a.m.
Hi,
I have installed the latest Jazz server but it apparently is having problems saving config info.When performing setup, I get this error message when, for example, when enabling email notifications:

"An error occurred while saving the configuration properties. Please check your server log for more details."

Neither the WebSphere nor the jazz logs, which are working fine, indicate an error. Thus I do not know further details.

I am using WebSphere 6.1 with the fix pack described in the FAQ :
https://jazz.net/wiki/bin/view/Main/WASSetupFAQ

I have also specified file URLs as specified in the aforementioned FAQ.

Also, I have checked the file permissions on teamserver.properties. Java 2 security is turned off.

Any ideas where the problem could be?

Thanks, chris

3 answers



permanent link
Kristen Balhoff (56) | answered Jan 05 '09, 2:58 p.m.
JAZZ DEVELOPER
Hi Chris,

We are investigating another report of a very similar issue. I will
update this thread with more information soon.

Meanwhile, can you add more details about your server configuration:
1. What user registry method are you using for WAS
2. What is the server version shown on the default .../jazz/admin page,
such as "Server Version 2.0 M1 (I20081219-1513)"
3. If you leave the email notification "disabled" in the wizard, and
complete the wizard, are you able to make changes on this page:
..../jazz/admin/#action=com.ibm.team.repository.admin.configureMailSettings

Thanks!
Kristen Balhoff
Jazz Server Team

cgiblin wrote:
Hi,
I have installed the latest Jazz server but it apparently is having
problems saving config info.When performing setup, I get this error
message when, for example, when enabling email notifications:

"An error occurred while saving the configuration properties.
Please check your server log for more details."

Neither the WebSphere nor the jazz logs, which are working fine,
indicate an error. Thus I do not know further details.

I am using WebSphere 6.1 with the fix pack described in the FAQ :
https://jazz.net/wiki/bin/view/Main/WASSetupFAQ

I have also specified file URLs as specified in the aforementioned
FAQ.

Also, I have checked the file permissions on teamserver.properties.
Java 2 security is turned off.

Any ideas where the problem could be?

Thanks, chris

permanent link
Christopher Giblin (1865) | answered Jan 06 '09, 5:28 a.m.
Hi Kristen,
Problem solved - I did not set up WebSphere security and configure a
registry before installing the Jazz war. FYI, my server version is
"1.0.1 (I20081024-1335)".

I deinstalled everything and set up WebSphere as described in technical
note, "TN0033: Installing Jazz Team Server with WAS"
(https://jazz.net/learn/tech-notes/). Then I installed Jazz afresh and
things worked.

If I may make suggestions:
- Documentation is spread around somewhat. Ideally, the online
InfoCenter topic, "Setting up a WebSphere Application Server" would link
to the aforementioned technote or even integrate its info so that all
WAS stuff is in one place.I just happened across the tech note somehow.

- Would be helpful if the initial error message would reflect the actual
source of problem, ie, that I had not configured a user registry.


Definitely thanks for your fast response and asking the key question on
user rep!

Thanks,
-chris

Kristen Balhoff wrote:
Hi Chris,

We are investigating another report of a very similar issue. I will
update this thread with more information soon.

Meanwhile, can you add more details about your server configuration:
1. What user registry method are you using for WAS
2. What is the server version shown on the default .../jazz/admin page,
such as "Server Version 2.0 M1 (I20081219-1513)"
3. If you leave the email notification "disabled" in the wizard, and
complete the wizard, are you able to make changes on this page:
.../jazz/admin/#action=com.ibm.team.repository.admin.configureMailSettings

Thanks!
Kristen Balhoff
Jazz Server Team

cgiblin wrote:
Hi,
I have installed the latest Jazz server but it apparently is having
problems saving config info.When performing setup, I get this error
message when, for example, when enabling email notifications:

"An error occurred while saving the configuration properties.
Please check your server log for more details."

Neither the WebSphere nor the jazz logs, which are working fine,
indicate an error. Thus I do not know further details.

I am using WebSphere 6.1 with the fix pack described in the FAQ :
https://jazz.net/wiki/bin/view/Main/WASSetupFAQ

I have also specified file URLs as specified in the aforementioned
FAQ.

Also, I have checked the file permissions on teamserver.properties.
Java 2 security is turned off.

Any ideas where the problem could be?

Thanks, chris

permanent link
Kristen Balhoff (56) | answered Jan 06 '09, 2:48 p.m.
JAZZ DEVELOPER
Hi Chris,

I'm glad you're configuration is working, and I appreciate your
suggestions. I opened the following work items to follow-up on them:

66948: Detect webserver running without security, warn user in Admin &
Setup Wizard

66944: Integrate or cross-reference installation info/technotes/FAQ for
Jazz Server on WebSphere

Kristen Balhoff
Jazz Server Team

Chris Giblin wrote:
Hi Kristen,
Problem solved - I did not set up WebSphere security and configure a
registry before installing the Jazz war. FYI, my server version is
"1.0.1 (I20081024-1335)".

I deinstalled everything and set up WebSphere as described in technical
note, "TN0033: Installing Jazz Team Server with WAS"
(https://jazz.net/learn/tech-notes/). Then I installed Jazz afresh and
things worked.

If I may make suggestions:
- Documentation is spread around somewhat. Ideally, the online
InfoCenter topic, "Setting up a WebSphere Application Server" would link
to the aforementioned technote or even integrate its info so that all
WAS stuff is in one place.I just happened across the tech note somehow.

- Would be helpful if the initial error message would reflect the actual
source of problem, ie, that I had not configured a user registry.


Definitely thanks for your fast response and asking the key question on
user rep!

Thanks,
-chris

Kristen Balhoff wrote:
Hi Chris,

We are investigating another report of a very similar issue. I will
update this thread with more information soon.

Meanwhile, can you add more details about your server configuration:
1. What user registry method are you using for WAS
2. What is the server version shown on the default .../jazz/admin
page, such as "Server Version 2.0 M1 (I20081219-1513)"
3. If you leave the email notification "disabled" in the wizard, and
complete the wizard, are you able to make changes on this page:
.../jazz/admin/#action=com.ibm.team.repository.admin.configureMailSettings


Thanks!
Kristen Balhoff
Jazz Server Team

cgiblin wrote:
Hi,
I have installed the latest Jazz server but it apparently is having
problems saving config info.When performing setup, I get this error
message when, for example, when enabling email notifications:

"An error occurred while saving the configuration properties.
Please check your server log for more details."

Neither the WebSphere nor the jazz logs, which are working fine,
indicate an error. Thus I do not know further details.

I am using WebSphere 6.1 with the fix pack described in the FAQ :
https://jazz.net/wiki/bin/view/Main/WASSetupFAQ

I have also specified file URLs as specified in the aforementioned
FAQ.

Also, I have checked the file permissions on teamserver.properties.
Java 2 security is turned off.

Any ideas where the problem could be?

Thanks, chris

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