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question asked: Jun 27 '13, 9:21 a.m.
question was seen: 6,041 times
last updated: Jun 27 '13, 11:02 a.m.

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ConnectionException: Connection refused: connect after fresh install from JTS-CCM-QM-RM-DM-repo-4.0.3.zip

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Fraser Chadburn (3●2●5) | asked Jun 27 '13, 9:21 a.m.
edited Jun 27 '13, 9:24 a.m.
I'm trying to set up a fresh 4.0.3 installation on a vmware image. I completed the offline steps to install the application using JTS-CCM-QM-RM-DM-repo-4.0.3.zip. However, I cannot access the Jazz Team Server Setup wizard ( https://localhost:9443/jazz/setup ).





Doesn't appear to be a firewall issue (cause I turned it off and tried again). Any ideas?
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Indradri Basu commented Jun 27 '13, 9:40 a.m.

You didn't mentioned anything about the application server in your post. Assuming you are setting up with Tomcat, did you noticed any errors there ?

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Jia Jia Li (805●8●157●192) | answered Jun 27 '13, 10:52 a.m.
One check, do you use https://localhost:9443/jts/setup, I think RTC4.x context is jts if you have not change it during installation
Fraser Chadburn selected this answer as the correct answer
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Fraser Chadburn commented Jun 27 '13, 11:02 a.m. | edited Jun 27 '13, 11:02 a.m.

Well spotted! I think I was thrown by the exception message but jts is correct (not jazz). The wizard is now running ;)

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Fraser Chadburn (3●2●5) | answered Jun 27 '13, 9:46 a.m.
edited Jun 27 '13, 9:47 a.m.
I was planning to do an express install with Tomcat and Derby. I get this in the Tomcat window (sorry didn't show on original post)

ConnectionException starting the jazz server
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Indradri Basu (1.8k●1●5●14) | answered Jun 27 '13, 9:56 a.m.
edited Jun 27 '13, 9:58 a.m.
By default the tomcat is configured to use 9080 as the http transport port and a probable cause for this is that port 9080 is already in use. You can use something like "netstat -aon | findstr 9080" to check and then stop or kill the process to get going with CLM setup
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Shubjit Naik (1.5k●1●6●13) | answered Jun 27 '13, 9:59 a.m.
edited Jun 27 '13, 10:06 a.m.
I can think of a few things here:

- Try starting it as Administrator, Right Click > Run As Administrator

- Try starting from the install directory "C:\Program Files\IBM\JazzTeamServer\server\server.startup", again try running as Administrator

- Could be the JVM memory allocation. Since CLM 4.x the JVM Initial and Max heap is set by default to 4GB. What kind of environment are you setting this up on? You can try reducing the memory allocated

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