Yes till you create a work item template, it will remain empty.
To create a new Template :
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m2/index.jsp?topic=%2Fcom.ibm.team.workitem.doc%2Ftopics%2Ft_creating_work_item_template.html
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Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means.
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