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question asked: May 28 '13, 2:05 p.m.
question was seen: 3,899 times
last updated: May 30 '13, 6:46 a.m.

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Unable to clone a Git repo, server error

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Jeremy Sutton (13●1●3) | asked May 28 '13, 2:05 p.m.
I'm attempting to use the Git repositories tool to clone my public git repo into the JazzHub code base. Each time I enter my repo url in input box (on https://hub.jazz.net/code/git/git-repository.html) I get the following error: 
{"HttpCode":500,"DetailedMessage":"UTF-8charset=UTF-8","Message":"Failed to handle /git/clone request for ","Severity":"Error","Code":0}

I've used the following urls for the repo, all with the same error:
  https://github.com/suttonj/powerhour.git
  git://github.com/suttonj/powerhour.git
  https://github.com/suttonj/powerhour
  http://github.com/suttonj/powerhour

Any help with the git cloning process would be appreciated! 
Thanks,
- Jeremy

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Lauren Hayward Schaefer (3.3k●1●17●27) | answered May 28 '13, 2:30 p.m.
JAZZ DEVELOPER
Hi Jeremy,

I just tried with my git repo https://github.com/ljhaywar/hello-world.git, and I was successful. 

I also tried with your git repo https://github.com/suttonj/powerhour.git, and I was successful.  I'm able to browse your files in your repo.

Are you authenticated when you're trying to clone your repo? I'm using FF 21.  What browser are you using?

@agarcher @srich @sbrandys Any ideas?
Jeremy Sutton selected this answer as the correct answer
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Jeremy Sutton commented May 28 '13, 4:52 p.m. | edited May 29 '13, 10:59 a.m.

Hi Lauren,

I was using FF 17.0.5esr when I received the error. I've since tried on Chrome and it works fine. Seems like just a browser issue then.

Thanks,
Jeremy

Lauren Hayward Schaefer commented May 29 '13, 6:47 a.m.
JAZZ DEVELOPER

Glad you got it working!  I'll open a work item to track the issue in FF 17.0.5esr in case it's not already known.

Lauren Hayward Schaefer commented May 30 '13, 6:46 a.m.
JAZZ DEVELOPER

The team who owns that section of the code replied in the work item.  The JazzHub editor requires FF 20+.  They've made an update so users will know if they aren't using a compatible browser.

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