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How to upgrade license?

Jia Jia Li (8057147192) | asked May 21 '13, 9:05 a.m.
Our RTC license is 301 and recently we want to upgrade the RTC server to 402 and how to upgrade the license?

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Stephanie Bagot (2.1k1513) | answered May 21 '13, 10:45 a.m.
See the Deployment wiki - Upgrade Troubleshooting section entitled "Licenses" which provides a variety of information on licenses during the upgrade process.

Essentially, the licenses cannot be upgraded. You need to import new 4.x licenses which will overwrite the 3.x ones. If you have purchased 3.x licenses, you are entitled to 4.x licenses which can be downloaded from your Passport Advantage site.
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