How to reconnect to project area in rational team concert (RTC).
Now I have an user named "Bob" used to be a member in a project area called "Testing Project".
When I once removed Bob out of the "Testing Project", how can I make Bob reconnect to "Testing Project"?
That means, I use another member already in "Testing Project" to add Bob to the project area again.
However, Bob can't find the "Testing Project" in his "Manage connected project areas..." window.
Even Bob tries to accept the team invitation there will prompt up an error message as "Couldn't find the project area specified in the team invitation:"Testing Project".
The content of team invitation as follows:
teamRepository=https:/<server>:9443/ccm/
userId=bob
userName=Bob
projectAreaName=Testing Project
BTW, I am using the version 4.0 of RTC.
Can anyone help me on this?
Thanks a lot!
Kenery
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Accepted answer
i would start with verifying the Project Area members list to make sure it lists Bob again with proper roles
then verify the repository connection to ensure the repository where the project area resides is the one you are attempting to search the project area from.. this is to be able to see the project areas from "Manage Connected Project Areas" from the repository connection. get the url to the project area from other members who can access and try using the web client with Bob's login to see if that works... to rule out the possibility that the mail template was altered and lists the project area name incorrectly.... i know my post does not give an answer to you but it might help in understanding the situation better... Kenery Wang selected this answer as the correct answer
Comments Hi,
Thanks for your quick reply.
First, I'm sure I have added Bob to the project.
Then I connect to the only one jazz repository in my RTC, so it might not be the problem of connecting to the wrong repository.
Finally, I login to the project as Bob on web client, it shows an error message as following sentences:
"This project area cannot be accessed. Users must have the required read permissions to access this project area. For more details, open the help system and search for CRJAZ6058E. ID CRJAZ6058E"
Bob still cannot reconnect to the project...
the error message suggests lack of read access :
Yes, it supposes to be restored the read access permission automatically while member being added back to the project.
So, do you know how to restore the read access permission to the member manually?
And what version of RTC your are using currently?
Thanks for the reply.
one more quick verification to do is the way the project area access has been setup.
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One other answer
Kenery Wang, Changing the role of Bob will solve your problem. It is clear to see that bob does'nt have required permissions to access the project area, and that it is specific to the version you are using. Sorry, if this doesn't help. |
Your answer
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