Can Service now integrates with RQM 4.01 and 4.0.2
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Service now is a Ticket raising tool.
Can we integrate this Service now tool with ibm RQM, please its urgent.
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One answer
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RQM doesn't have any officially supported integration with ServiceNow product.
Comments Note, RQM 3.0.1+ integrates with OSLC Change Management service providers. As such, you could implement an OSLC CM service provider using template code from the Eclipse Lyo project.
Service Now is having web services, Now can we integrate Service Now with RQM/ RTC. You would have to implement an OSLC CM service provider that invokes the Service Now web services. There are sample service provider implementations and reference server provider implementations in the Eclipse Lyo project. Thank you, for sending the links. From the links i came to understand that i have create adapter integration through the SDK libraries. Please correct me, if i am wrong.
Thank you
You are correct.
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Your answer
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