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Can Service now integrates with RQM 4.01 and 4.0.2

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vinay kumar nukala
(42●3●67●72) May 20 '13, 1:18 a.m.
Service now is a Ticket raising tool.
Can we integrate this Service now tool with ibm RQM, please its urgent.

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Vidya Malkarnekar
JAZZ DEVELOPER (1.0k●1●5) May 20 '13, 9:00 a.m.
RQM doesn't have any officially  supported integration with ServiceNow product.

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Paul Slauenwhite
FORUM MODERATOR / JAZZ DEVELOPER May 21 '13, 7:56 a.m.

Note, RQM 3.0.1+ integrates with OSLC Change Management service providers.  As such, you could implement an OSLC CM service provider using template code from the Eclipse Lyo project.

vinay kumar nukala
May 24 '13, 1:36 a.m.

 Service Now is having web services, Now can we integrate Service Now with RQM/ RTC.

Paul Slauenwhite
FORUM MODERATOR / JAZZ DEVELOPER May 24 '13, 10:52 a.m.

You would have to implement an OSLC CM service provider that invokes the Service Now web services.  There are sample service provider implementations and reference server provider implementations in the Eclipse Lyo project.

vinay kumar nukala
May 27 '13, 7:08 a.m.

Thank you, for sending the links. From the links i came to understand that i have create adapter integration through the SDK libraries. Please correct me, if i am wrong.


Thank you

Paul Slauenwhite
FORUM MODERATOR / JAZZ DEVELOPER May 27 '13, 7:12 a.m.

You are correct.

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Question asked: May 20 '13, 1:18 a.m.

Question was seen: 6,136 times

Last updated: May 27 '13, 7:12 a.m.

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