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question asked: May 04 '13, 3:11 a.m.
question was seen: 8,715 times
last updated: Oct 31 '14, 1:07 p.m.

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Error CRJAZ1575E when defining Focal Point as a Friend in RRC

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Raz Dotan (26●1●9●13) | asked May 04 '13, 3:11 a.m.
 Hi,
I'm trying to define Focal Point as friend for RRC. I'm using Focal Point 6.5.0.2 and RRC 4.01.
I'm getting the following error:
An error occurred while requesting the root services document from server "https://tlvibmrmpoc1.verint.corp.verintsystems.com/fp/services/rootservices". Please check the URL and try again.ID CRJAZ1575E


I defined the following Root Services URI:
http://tlvibmrmpoc1.verint.corp.verintsystems.com/fp/services/rootservices
I also tried:
https://tlvibmrmpoc1.verint.corp.verintsystems.com/fp/services/rootservices 

Any idea?

Thanks

Raz

2 answers

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Indradri Basu (1.8k●1●5●14) | answered May 04 '13, 5:07 a.m.
.Hi Raz, in my setup it is like http://< yourserver> : <portnumber> /fp/resources/rootservices

Also you may want to make sure the root services URL returns the list of rdf resources when you access directly from browser.
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Raz Dotan commented May 04 '13, 9:44 a.m. | edited May 04 '13, 9:45 a.m.

Hi,

Thanks Indradri Basu, I did try also the URL format you provided. the problem is that when I test this URL from the browser, I'm asked to provide username and password.

Any idea?

Thanks

Raz In RRC When typing the URL in a browser

0
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Danusa Ribeiro (8●5●9) | answered Oct 31 '14, 1:07 p.m.
 Someone found the answer, because I'm with the same problem.

I did already test the URL and it returns the RDF with resources, but when I'm trying make the Focal Point as Friend (Outbound) on CCM or Jazz the following message shows:

An error occurred while requesting an OAuth consumer key from server "https://<myip>:9443/fp/resources/rootservices".ID CRJAZ1578E

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