It's all about the answers!

Ask a question

JDBC Driver error

Roopa Venu (578) | asked Jan 13 '14, 9:50 a.m.


we are getting following error message after the configuration of JTS.

CRJAZ1993E The version check failed for the database JDBC driver. The following exception was returned: CRJAZ1900E Oracle JDBC driver version detected is "" (major = 11, minor = 2), but an Oracle 11 driver that is at least Oracle is required.

Please let us know how the same can be resolved.

we have set the


2 answers

permanent link
Ralph Schoon (62.7k33643) | answered Jan 13 '14, 9:59 a.m.
The minimal information people would need is the version of RTC you try to run. the error message is quite telling however. The driver version "" is not supported. You need driver version "". Please refer to the product install documentation and to the documentation of your database vendor how to obtain the driver version you need.

permanent link
Sunil Kumar R (1.1k12944) | answered Jan 13 '14, 10:01 a.m.
Hello Roopa! Is this a CLM instance undergoing upgrade? We have come across a similar scenario recently where the application server cache cleared helped resolve the problem.

If the scenario is similar, please restart the CLM services and in between clear the application server cache..
Tomcat : Clear the "temp" and "work" directories
WAS : Clear the 'temp' directory

Post this, try with a fresh browser session to connect to jts and re-try?

Best Regards, Sunil

Roopa Venu commented Jan 13 '14, 10:28 a.m.

Hi Sunil,

This is a new installation of CLM 4.0.4.

Your answer

Register or to post your answer.