It's all about the answers!

Ask a question

CRRRS3006E The user ID you are currently using is not authorized to finalize this application. Another possibility is that you are not authorized to configure already existing RM storage areas on the Jazz Team Server. The OAuth consumer key for this appli


Amit Garg (7267) | asked Jan 22 '13, 11:34 a.m.
CRRRS3006E The user ID you are currently using is not authorized to finalize this application. Another possibility is that you are not authorized to configure already existing RM storage areas on the Jazz Team Server. The OAuth consumer key for this application should be unique and match the existing storage areas.
Details of Registered Application :
/admin Lifecycle Project Administration 4.0.1 https://rcc-pok-idg-2642.cloud9.ibm.com:9445/admin/scr 42c8c156dfe74893bcbaa5b2ae6c792b
Installed Settings
/ccm Change and Configuration Management 4.0.1 https://rcc-pok-idg-2642.cloud9.ibm.com:9445/ccm/scr 5c431d65c8e74235b4cc6f3387bebbe3
Installed Settings
/qm Quality Management 4.0.1 https://rcc-pok-idg-2642.cloud9.ibm.com:9445/qm/scr 1bd0614eafab4bfcb65b1c7a5cedab07
Installed Settings
/rm Requirements Management 4.0.1 https://rcc-pok-idg-2642.cloud9.ibm.com:9445/rm/scr a2df86cdbd1a40d9a9469d0ca0277787
Installed Settings
Consumer Inbond
admin 42c8c156dfe74893bcbaa5b2ae6c792b lpa_user Trusted
/ccm 58e9c38f620745de86a8402954ac2b25 ccm_user Trusted
/qm 5eb3d1d4b9b740bb9cddffd9e65a0a28 qm_user Trusted
/rm a2df86cdbd1a40d9a9469d0ca0277787 rm_user Trusted
Friends.rdf
/opt/IBM/JazzTeamServer_1/server/conf/rm
more friendsconfig.rdf
<rdf:RDF
    xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
    xmlns:dc="http://purl.org/dc/terms/"
    xmlns:jd="http://jazz.net/xmlns/prod/jazz/discovery/1.0/"
    xmlns:jfs="http://jazz.net/xmlns/prod/jazz/jfs/1.0/">
  <jd:Friend>
    <jfs:internal>false</jfs:internal>
    <jfs:oauthConsumerSecret>D+HD3b/N8c6S0s19e0o1rnCN+d5JR88gNfMc7oGVzkk=</jfs:oauthConsumerSecret>
    <jfs:oauthConsumerKey>a2df86cdbd1a40d9a9469d0ca0277787</jfs:oauthConsumerKey>
    <jfs:oauthDomain>https://rcc-pok-idg-2642.cloud9.ibm.com:9445/jts</jfs:oauthDomain>
    <dc:title>RRS_JFS</dc:title>
    <jd:rootServices rdf:resource="https://rcc-pok-idg-2642.cloud9.ibm.com:9445/jts/rootservices"/>
  </jd:Friend>
</rdf:RDF>
./repotools-jts.sh -listStorageAreaKeys
The user "ADMIN" has logged in to the database "//rcc-pok-idg-1358.cloud9.ibm.com:50010/JTS:user=xxxxxxxx;password=xxxxxxxx;".
CRJZS5378I Listing authorization keys on storage areas in database //rcc-pok-idg-1358.cloud9.ibm.com:50010/JTS:user=xxxxxxxx;password=xxxxxxxx;
com.ibm.rdm.baselines,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.binary.resources,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.bookmarks,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.clmSampleProject,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.comments,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.configurations,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.contenttypehandlers,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.documentConverter,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.doors.archive,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.doors.data,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.doors.datalock,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.doors.migration,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.doors.session,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.doors.syslock,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.eventtypes,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.folders,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.glossary,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.history,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.images,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.indexes,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.internal,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.internal.state,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.linkTypes,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.links,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.listeners,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.locks,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.logging,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.modulebaselines,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.modules,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.preferences,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.project-resources,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.projectTemplates,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.reqif,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.reqif-packages,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.reqpromigration,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.requirementsParser,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.requirementsParsingOperation,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.resource.commentsfeed,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.resources,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.reviews,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.schema,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.suspect.discovery,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.suspect.entries,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.suspect.index,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.suspect.profiles,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.tags,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.taskTracker,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.templates,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.trs,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.trs.base,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.trs.changeLogs,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.types,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.uid,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.userPreferences,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.views,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.views.results,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.rdm.wrapped-resources,d22732cc9ee340f3b7b7e811f5e7cd60,com.ibm.team.dashboard,d08802c54d394350b0cb602cd3721869,com.ibm.team.dashboard.nohistory,d08802c54d394350b0cb602cd3721869,com.ibm.team.lpa.60bb4642-9738-4d78-bbbc-a34bdf26af46,ed3b9969c1584f369cfaa90f97830a27,com.ibm.team.lpa.60bb4642-9738-4d78-bbbc-a34bdf26af46.configs,ed3b9969c1584f369cfaa90f97830a27,com.ibm.team.lpa.60bb4642-9738-4d78-bbbc-a34bdf26af46.index,ed3b9969c1584f369cfaa90f97830a27,com.ibm.team.lpa.60bb4642-9738-4d78-bbbc-a34bdf26af46.projects,ed3b9969c1584f369cfaa90f97830a27,com.ibm.team.lpa.60bb4642-9738-4d78-bbbc-a34bdf26af46.templates,ed3b9969c1584f369cfaa90f97830a27,com.ibm.team.lpa.851bee1d-bfd4-4025-9da6-51868fc0a503,ed3b9969c1584f369cfaa90f97830a27,com.ibm.team.lpa.851bee1d-bfd4-4025-9da6-51868fc0a503.configs,ed3b9969c1584f369cfaa90f97830a27,com.ibm.team.lpa.851bee1d-bfd4-4025-9da6-51868fc0a503.index,ed3b9969c1584f369cfaa90f97830a27,com.ibm.team.lpa.851bee1d-bfd4-4025-9da6-51868fc0a503.projects,ed3b9969c1584f369cfaa90f97830a27,com.ibm.team.lpa.851bee1d-bfd4-4025-9da6-51868fc0a503.templates,ed3b9969c1584f369cfaa90f97830a27,com.ibm.team.process.associations,6a27728915dc43debf55418135526ed3,com.ibm.team.process.attachments,6a27728915dc43debf55418135526ed3,com.ibm.team.process.contents,6a27728915dc43debf55418135526ed3,com.ibm.team.process.descriptions,6a27728915dc43debf55418135526ed3,com.ibm.team.process.eventListeners,ae3b83145a7d4055a3e663728ea17943,com.ibm.team.process.practice.elements,6a27728915dc43debf55418135526ed3,com.ibm.team.process.practice.libraries,6a27728915dc43debf55418135526ed3,com.ibm.team.process.practices,6a27728915dc43debf55418135526ed3,com.ibm.team.process.textcontents,6a27728915dc43debf55418135526ed3,net.jazz.ajax.theme,3e149ce8a18d4e4a867e17a7c01a74c7,
The user "ADMIN" has logged out of the database "//rcc-pok-idg-1358.cloud9.ibm.com:50010/JTS:user=xxxxxxxx;password=xxxxxxxx;".
There were duplicate entries consumer entry , friends entry & registered application .
I have removed the consumer entry , friends entry & registered application entry from jts/admin page manually .
After that I ran  jts/setup , to rergister again ,  ccm, qm works fine with JTS , but RM is not registering , giving error ,
Please help to register .

One answer



permanent link
Bas Bekker (1.4k4) | answered Jan 22 '13, 12:38 p.m.
JAZZ DEVELOPER
Hi Amit

For now, RRC is not able to register again, after you have un-registered the application.

Not sure what steps were executed, but the net is that your consumer key stored in JTS and RRC (a2df86cdbd1a40d9a9469d0ca0277787) does not line up against the consumer key for the RRC storage areas (d22732cc9ee340f3b7b7e811f5e7cd60). Also by un-registering, you loose the application key for RRC that JTS is using internally, so just fixing the consumer key is not enough.

Options are (1) to re-install the CLM suite from zero, and configure it again, and (2) to 'reset' the RRC application, which will wipe out all RRC data.

Steps to reset the RRC app and remove the RRC storage areas (note that you will LOOSE ALL DATA)
  1. Unregister RRC in the JTS admin page.
  2. Shutdown the server
  3. Remove (all) the friends entry in the /server/conf/rm/friendsconfig.rdf
  4. Run repotools to delete the RRC storage areas: repotools-jts -deleteJFSResources consumerKey=d22732cc9ee340f3b7b7e811f5e7cd60  force
  5. Run repotools to verify that all com.ibm.rdm.* storage areas are indeed deleted: repotools-jts -listStorageAreaKeys
  6. Run repotools to reindex storage: repotools-jts -reindex
  7. Start the server
  8. run the JTS setup wizard again to register and finalize the RRC app.

BTW, not a good idea to post your Oauth keys here in public.

Comments
Simon Eickel commented May 05 '13, 11:10 a.m.

Hi Bas,

thanks for your explanation - I had the same trouble and your explanation works fine!

*thumps up*

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.