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question asked: Dec 05 '08, 1:17 p.m.
question was seen: 15,471 times
last updated: Dec 05 '08, 1:17 p.m.

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Client hangs when adding document locations and workflows.

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Sujana Subedi (1●3) | asked Dec 05 '08, 1:17 p.m.
Client hangs when try to add document locations and workflows in process configuration.

Client: WinxpSP2
Server:SLES10 Linux
Build: Beta and 1.0.0.20

We are still seeing this issue when server is running on SLES 10 Linux with Beta build and 1.0.0.20(latest)
Add sandbox site to document locations and workflows.
After we provide credentials , client hangs.
We were able to reproduce in 2 different client machines.
We have no problem adding document locations when server running on Win2003Server.

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Dekel Cohen (146●8●1) | answered Dec 10 '08, 12:22 p.m.
Thanks for the report. We have not been able to reproduce with our Linux server.

Can you please capture the JVM threads stacktraces using kill command?


Dekel,
Document Collaboration for Rational Jazz Team,
Mainsoft
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Dekel Cohen (146●8●1) | answered Mar 25 '09, 3:41 a.m.
This has turned out to be a non-issue.
1) The Linux Jazz server didn't have a network connectivity, so communication timed out.
2) The client wasn't hang, it was waiting (until timeout)

Dekel,
Document Collaboration for Rational Jazz Team,
Mainsoft

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