How can we move a parent to In Progress when any child is moved?
We sometimes hit an issue where a child is started (moved to In Progress) but the team forgets to move the parent. So the parent still says "Not started" although its' children are started.
Is there a way to configure RTC to do this automatically?
If not, does anyone have any scripts or code to do this?
Susan
Is there a way to configure RTC to do this automatically?
If not, does anyone have any scripts or code to do this?
Susan
One answer
Hi Susan,
I don't know of a way to do this in RTC automatically. Ralph Schoon has an example on his blog of how to automatically resolve a parent work item if all of its children are resolved: http://rsjazz.wordpress.com/2012/11/27/resolve-parent-if-all-children-are-resolved-participant/. You could likely modify this for your scenario.
I don't know of a way to do this in RTC automatically. Ralph Schoon has an example on his blog of how to automatically resolve a parent work item if all of its children are resolved: http://rsjazz.wordpress.com/2012/11/27/resolve-parent-if-all-children-are-resolved-participant/. You could likely modify this for your scenario.