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Saved search results are not visible in My Dashboard using RAM 7512


Ivy Ho (4711319) | asked Apr 12 '13, 8:54 p.m.

Please confirm if it is a known bug?

Steps to reproduce the issue :
1) Login to RAM and go to Search page.
2) Perform any search and when results get displayed, click on Save
Search icon.
3) The message will appear "This search has been saved to your
dashboard."
4) Go to My dashboard and check the Asset Search List.
Result :
The asset search list heading is there in Dashboard but nothing is
visible there (Please see the attached screen shot).

Following are the details of the server where we tested it :
RAM Version - RAM7512-I20130320_1329
WAS Version - 7.0.0.25 ND
DB2 Version - 9.7.0.7
WAS Memory - 10G


Comments
Rich Kulp commented Apr 15 '13, 7:23 p.m. | edited Apr 15 '13, 7:23 p.m.
FORUM MODERATOR / JAZZ DEVELOPER

The screen shot didn't attach. You need to use the insert image link.


Ivy Ho commented Apr 15 '13, 9:33 p.m.

screen shot


Ivy Ho commented Apr 15 '13, 9:37 p.m.

Richard: it  may be to do with RAM loading the wrong context root, -  brian and Ben suggests the cause


Rich Kulp commented Apr 16 '13, 10:11 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

I was thinking the same thing. But this is 7512. 7512 doesn't have that problem. Or at least it shouldn't.

When you saved the search did you label it "Asset search list"? The reason I ask is because that is not the default for a saved search from the asset search page. The title Asset Search List is the default when using the Extensions page to create a search widget, and that one is by default configured to not have any output. But it would at least say there were no results and not be just empty.


Ivy Ho commented Apr 16 '13, 2:36 p.m.

Hello Richard: you are right about the Extensions page. I will need to revisit the scenario for the issues but thanks so much, learnt something new again :-)

For the Extension page.-

I played around with 2 scenarios under the Extensions Page.

Search Ivy  -- I saved it as Search Ivy

Asset Search List(1) - I just saved without specify anything and it is default to Asset Search.

One answer



permanent link
Peter Walker (168136) | answered Apr 24 '13, 9:17 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
fyi.... answered through Ivy and Rich's discussions....

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