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question asked: Apr 10 '13, 9:54 a.m.
question was seen: 4,614 times
last updated: Apr 10 '13, 11:00 a.m.

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Is Firefox version 20.0 compatible with both CLM 4.0.2 and 4.0.1?

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Maria Victoria Martinez Torino (149●2●45●59) | asked Apr 10 '13, 9:54 a.m.
Hi,

We are about to upgrade our CLM instances from Jazz 4.0.1 to Jazz 4.0.2 and I have two concerns about browser compatibility:

1) Can you please tell me if Firefox version 20.0 is compatible with 4.0.2?

2) Also, and given that I already have FF 20.0 and CLM 4.0.1, is Firefox version 20.0 compatible with CLM 4.0.1?

Additional information: I also have IE version 8.0.6001.18702CO and Windows XP Professional Version 5.1 SP 3 Build 2600 installed in my local machine.

Thanks!

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Sandy Grewal (1.6k●12●23) | answered Apr 10 '13, 10:31 a.m.
JAZZ DEVELOPER
Check the Browser requirement https://jazz.net/library/article/1109/#mozTocId712524
Firefox 17 ESR and future fix packs x86-32 & x86-64 bit x86-32 & x86-64 bit New for CLM 4.0.2
Please see Technote for Launchpad issue workaround
Firefox 10 ESR and future fix packs x86-32 & x86-64 bit x86-32 & x86-64 bit

FF 20 is not a supported and tested version for 401 or 402.

Mind you it may work, but it may have some issues.
Maria Victoria Martinez Torino selected this answer as the correct answer

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Indradri Basu (1.8k●1●5●14) | answered Apr 10 '13, 10:01 a.m.
Hi Maria,

For any compatibility concerns you can refer to the systems requirements

Also to avoid automatic firefox updates, you can go to Options-> Advance and then in the updates tab select never check for updates which will help in staying to a supported browser version.
Comments
Maria Victoria Martinez Torino commented Apr 10 '13, 10:20 a.m.

Hi Indradru,

I had already gone to the systems requirements for references and since I couldn't find the information related to browsers clear enough, I posted this question...could you please clarify my doubt?

Thanks!

Indradri Basu commented Apr 10 '13, 11:00 a.m.

The Firefox version 20. is not supported. Basically, the system requirements tells what is supported and if the information of a particular thing is not there that means it is not supported.

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Manuel AlcarazGarcia -jazzDotNet- (20●3●3) | answered Apr 10 '13, 10:07 a.m.
I could add that Firefox has two channels. FF 20 seems to be similar to FF17.0.3 ESR.
That is, the ESR channel, the one recommmended by the whole IBM.
In summary: use ESR versions when possible in your organization.

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