System Requirements for the Rational solution for Collaborative Lifecycle Management 4.0.1 and 4.0.2
This is the list of system requirements for the CLM 4.01 and 4.0.2 Mod releases, incorporating:
- The Jazz Foundation 4.0.1 and 4.0.2 technology project
- Rational Team Concert 4.0.1 and 4.0.2
- Rational Quality Manager 4.0.1 and 4.0.2
- Rational Requirements Composer 4.0.1 and 4.0.2 and
- Rational Reporting for Development Intelligence 2.0.1 for customized reporting
- DOORS Next Generation 4.0.1 and 4.0.2 is also included here because of it’s close association with CLM
Please note: there are two sets of Server Requirements, for Non-Clustered (Section A) and Clustered (Section B) host systems.
System Requirements for CLM 2012
Please note: Server Requirements are divided into two sections for Non-Clustered and Clustered host systems. For latest changes to this article please see the very end of this article under Track Changes
System Requirements for CLM 4.0.1, 4.0.2
- A. Server Requirements – Non-Clustered
- A1. Server Host Operating Systems (Non-Clustered)
- A2. Server Virtualization (Non-Clustered)
- A3. Memory Requirements
- A4. Network Infrastructure
- A5. Application Servers (Non-Clustered)
- A6. Databases (Non-Clustered)
- A7. Eclipse (Server)
- A8. HTTP Reverse Proxy Support
- A9. Java Runtime Environment (Server)
- A10. Identity Management
- A11. Installation Manager
- A12. License Server
- B. Server Operating Systems (Clustered)
- C. Client Requirements
- D. Optional Tools
- E. CLM Integrations, Migrations and Adapters
- Related Articles
A. Server Requirements – Non-Clustered
A1. Server Host Operating Systems (Non-Clustered)
The operating systems listed below can be used to host CLM applications in a non-clustered environment.
| Server Operating System | CLM Server Support | RRDI Support | Notes |
| AIX 7.1 POWER System and future OS fix packs | 64 bit | 64 bit | See RRC Converter Note 2 below |
| AIX 6.1 POWER System and future OS fix packs | 64 bit | 64 bit | See RRC Converter Note 2 below |
| IBM i 7.1 POWER System and future OS fix packs | 64 bit | 32 & 64 bit* | *Data Warehouse Only See RRC Converter Note 2 below |
| IBM i 6.1 POWER System and future OS fix packs | 64 bit | 32 & 64 bit* | * Data Warehouse Only See RRC Converter Note 2 below |
| IBM z/OS System z v1.13 and future OS fix packs | 64 bit | 32 & 64 bit* | *Cognos Content Store and Data Warehouse Only (Report Server not supported on z/OS) See RRC Converter Note 2 below See z/OS Note 4 below |
| IBM z/OS System z v1.12 and future OS fix packs | 64 bit | 32 & 64 bit* | *Cognos Content Store and Data Warehouse Only (Report Server not supported on z/OS) See RRC Converter Note 2 below See z/OS Note 4 below |
| IBM z/OS System z v1.11 and future OS fix packs | 64 bit | 32 & 64 bit* | *Cognos Content Store and Data Warehouse Only (Report Server not supported on z/OS) See RRC Converter Note 2 below See z/OS Note 4 below |
| IBM z/OS System z v1.10 and future OS fix packs | 64 bit | 32 & 64 bit* | *Cognos Content Store and Data Warehouse Only (Report Server not supported on z/OS) See RRC Converter Note 2 below See z/OS Notes 4,5 and 6 below |
| IBM z/OS System z v1.9 and future OS fix packs | 64 bit | 32 & 64 bit* | *Cognos Content Store and Data Warehouse Only (Report Server not supported on z/OS) See RRC Converter Note 2 below See z/OS Notes 4, 5 and 6 below |
| Red Hat Enterprise Linux (RHEL) Server 6 and future OS fix packs | 64 bit | 32 & 64 bit | |
| Red Hat Enterprise Linux (RHEL) Server 6 POWER System and future OS fix packs | 64 bit | Not Supported | RRDI does not support RHEL POWER See RRC Converter Note 2 below |
| Red Hat Enterprise Linux (RHEL) Server 6 System z and future OS fix packs | 64 bit | Not Supported | RRDI does not support RHEL on System z (only SUSE). |
| RedHat Enterprise Linux (RHEL) 5 Update 5 (RHEL) Advanced Platform and future OS fix packs | 64 bit | 32 & 64 bit | |
| Red Hat Enterprise Linux (RHEL) 5 Update 5 POWER System and future OS fix packs | 64 bit | Not Supported | RRDI does not support RHEL POWER See RRC Converter Note 2 below |
| Red Hat Enterprise Linux (RHEL) 5 Update 5 System z and future OS fix packs | 64 bit | Not Supported | RRDI does not support RHEL on System z (only SUSE). |
| Solaris 11 SPARC and future OS fix packs | 64 bit | Not Supported | RRDI does not support Solaris See RRC Converter Note 2 below |
| Solaris 10 SPARC and future OS fix packs | 64 bit | Not Supported | RRDI does not support Solaris See RRC Converter Note 2 below |
| SUSE Linux Enterprise Server (SLES) 11 and future OS fix packs | 64 bit | 64 bit | RRDI does not support RHEL on System z (only SUSE). |
| SUSE Linux Enterprise Server (SLES) 11 POWER System and future OS fix packs | 64 bit | Not Supported | RRDI does not support SUSE POWER See RRC Converter Note 2 below |
| SUSE Linux Enterprise Server (SLES) 11 System z and future OS fix packs | 64 bit | 64 bit | |
| SUSE Linux Enterprise Server (SLES) 10 SP2 and future OS fix packs | 64 bit | 64 bit | |
| SUSE Linux Enterprise Server (SLES) 10 SP2 POWER System and future OS fix packs | 64 bit | Not Supported | RRDI does not support SUSE POWER See RRC Converter Note 2 below |
| SUSE Linux Enterprise Server (SLES) 10 SP2 System z and future OS fix packs | 64 bit | 64 bit | |
| Windows Server 2008 R2 Enterprise Edition and future OS fix packs | 64 bit | 32 & 64 bit | |
| Windows Server 2008 R2 Standard Edition and future OS fix packs | 64 bit | 32 & 64 bit | |
| Windows Server 2008 SP2 Enterprise Edition and future OS fix packs | 64 bit | 32 & 64 bit | |
| Windows Server 2008 SP2 Standard Edition and future OS fix packs | 64 bit | 32 & 64 bit | |
| Windows Server 2003 R2 Enterprise Edition and future OS fix packs | Not Supported | 32 & 64 bit | Windows Server 2003 is supported for RRDI only |
| Windows Server 2003 R2 Standard Edition and future OS fix packs | Not Supported | 32 & 64 bit | Windows Server 2003 is supported for RRDI only |
| Windows Server 2003 SP2 Enterprise Edition and future OS fix packs | Not Supported | 32 & 64 bit | Windows Server 2003 is supported for RRDI only |
| Windows Server 2003 SP2 Standard Edition and future OS fix packs | Not Supported | 32 & 64 bit | Windows Server 2003 is supported for RRDI only |
Host Operating System Notes
- Host Operating Systems are supported on x86-64, POWER, z/OS and SPARC hardware. Itanium is not supported.
- For CLM 4.0 and later, 32-bit servers were no longer supported except for small-scale evaluation or demonstration purposes. Only 64-bit servers should be used to host servers running CLM applications.
- The RRC Converter application will not run on AIX, IBM i, Linux for Power, Solaris or z/OS systems. The server-side converter.war, needed to view graphical artifacts, must be deployed on a supported Windows, x86 Linux, or zLinux platform. If your RRC installation is on a platform not currently supported by the converter application, this document describes the delegated converter configuration option: Rational Requirements Composer Converter Application Configuration and Troubleshooting Guide.
- For IBM i, PTFs are required. For the latest IBM i Group PTFs, go to http://www-912.ibm.com/s_dir/sline003.nsf/GroupPTFs?OpenView&view=GroupPTFs.
- IBM z/OS System z 1.10 and 1.9 are only supported if you have paid for an IBM Lifecycle Extension for z/OS as mentioned on http://www.ibm.com/systems/z/os/zos/support/zos_eos_dates.html.
- Rational Team Concert promotion and deployment support for z/OS require the REXX runtime or REXX alternate libraries (REXX.**.SEAGLPA, or REXX.**.SEAGALT). If you do not have either the REXX Library or the REXX Alternate Library installed, you can install the REXX Alternate Library to fulfill the REXX Library requirement. The REXX Alternate Library is shipped as part of the z/OS operating system beginning with version 1.9. The Alternate Library is also available as a free download from http://www.ibm.com/support/entry/portal/.
- Reminder: RRDI can be installed on a separate server (platform). Additional RRDI platform information is included in the list above.
- The phrase “and future OS fix packs” includes Service Releases (SRs) and Updates (RHEL). “Fix pack” is IBM terminology for a minor release that includes fixes (vs. features).
A2. Server Virtualization (Non-Clustered)
Host operating systems may be virtualized using the following technologies (VMs are supported for application tier only):
| Server Virtualization | Operating Systems | CLM Server Support | RRDI Support | Notes |
| IBM PowerVM Hypervisor (LPAR, DPAR, Micro-Partition) any supported version and future fix packs | AIX, IBM i, RHEL & SUSE POWER | 64 bit | Not Supported | RRDI does not support PowerVM |
| IBM PR/SM any version and future fix packs | RHEL & SUSE System z & z/OS | 64 bit | Not Supported | RRDI does not Support PR/SM |
| IBM z/VM Hypervisor 6.1 and future fix packs | RHEL & SUSE System z & z/OS | 64 bit | Not Supported | RRDI does not support z/VM |
| Red Hat KVM as delivered with Red Hat Enterprise Linux (RHEL) 6.0 and future fix packs | RHEL 6 | 64 bit | Not Supported | RRDI does not support KVM |
| Red Hat KVM as delivered with Red Hat Enterprise Linux (RHEL) 5.5 and future fix packs | RHEL 5 | 64 bit | Not Supported | RRDI does not support KVM |
| VMware VSphere, ESX and ESXi 4.0 and future fix packs | RHEL, SUSE & Windows Server | 64 bit | 32 & 64 bit | |
| VMware VSphere, ESX and ESXi 4.1 and future fix packs | RHEL, SUSE & Windows Server | 64 bit | 32 & 64 bit | |
| VMware VSphere and ESXi 5.0 and future fix packs | RHEL, SUSE & Windows Server | 64 bit | 32 & 64 bit | |
| VMware VSphere and ESXi 5.1 and future fix packs | RHEL, SUSE & Windows Server | 64 bit | 32 & 64 bit | New for CLM 4.0.2 |
Additionally, IBM supports CLM applications hosted on other virtualization technologies on the following basis:
- The operating system being hosted in the virtualized environment must be supported in a non-virtualized environment.
- Any defects reported are reproducible outside the virtualization environment.
- Rational Support may not have access to the virtualization environment, and will attempt to reproduce the issues reported on a non-virtualized environment or one of the specific virtualization technologies listed above.
- No clustering support is available for these VMs.
| Server Virtualization – Conditional support | Operating Systems | CLM Server Support | RRDI Support | Notes |
| KVM in SUSE Linux Enterprise Server (SLES) 11 and future fix packs | SUSE 11 | 64 bit | Not Supported | Note conditional support terms |
| Microsoft Hyper-V Server 2008 R2 and future fix packs | Win Server 2008 R2 | 64 bit | Not Supported | Note conditional support terms |
| Microsoft Hyper-V Server 2008 and future fix packs | Win Server 2008 R2 | 64 bit | Not Supported | Note conditional support terms |
A3. Memory Requirements
CLM Memory Requirements
- CLM requires an 64-bit operating system and a minimum of 4 GB of server memory allocated to the Java virtual machine running the Jazz Team Server and all three applications (Change and Configuration Management, Quality Management, Requirements Management) on one server for small deployments. Larger deployments or loads may require significantly more memory.
- The Java virtual machine max heap memory setting is configured to -Xmx4000M for 64-bit platforms and -Xmx1200M for 32-bit platforms (for small-scale evaluation or demonstration purposes only). Note that the Java virtual machine heap size should only represent a fraction of the physical memory (RAM) of the server.
- For 64-bit deployments where less memory is available, it is possible – although strongly discouraged – to configure the Java virtual machine memory size to a lower setting (e.g. -Xmx1200M to match the 32-bit setup). Be aware that this configuration may result in memory outages and/or performance degradation. For the Tomcat installation, the server.startup script file to edit is located under JazzInstallDir/server/, and controlled by the line: set JAVA_OPTS=%JAVA_OPTS% -Xmx4000M. For a WebSphere Application Server installation, please consult the WebSphere Administrative Console, and modify Servers>Application Servers>server1>Java and Process Management>Process Definition>Java Virtual Machine>Maximum Heap Size.
- Memory requirements can be reduced by running a subset of applications, such as CCM only, to support RTC-only functionality. Additionally if applications and/or the Jazz Team Server are running on different machines, memory requirements for specific machines may be reduced.
RRDI Memory Requirements
- 8 GB RAM. More memory generally improves performance; required memory depends on the number of concurrent users, amount of data being requested, and the size of the database. Optimum swap space is double the physical memory.
A4. Network Infrastructure
- IPv6
- IPv4
A5. Application Servers (Non-Clustered)
The following application servers can be used to host CLM applications in a non-clustered environment:
| Application Servers | CLM Server Support | RRDI Support | Notes |
| Apache Tomcat 7.0.32 and future fix packs | Supported | Not Supported | Tomcat is bundled with CLM 7.0.32 is new for CLM 4.0.2 |
| WebSphere Application Server v8.0.0.3 and future fix packs | Supported | Supported | WAS 8.0 is bundled with CLM media only (not available on Jazz.net) Teams upgrading from CLM 3.0.1 are entitled to continue using WAS 7.0.x as long as CLM supports that version. |
| WebSphere Application Server Network Deployment v8.0.0.3 and future fix packs | Supported | Supported | |
| WebSphere Application Server for z/OS v8.0.0.3 and future fix packs | Supported | Not Supported | |
| WebSphere Application Server v7.0.0.23 and future fix packs | Supported | Supported | |
| WebSphere Application Server Network Deployment v7.0 fix pack 23 and future fix packs | Supported | Supported | |
| WebSphere Application Server for z/OS v7.0.0.23 and future fix packs | Supported | Not Supported | |
| WebSphere Application Server OEM Edition for z/OS v7.0 fix pack 23 and future fix packs | Supported | Supported | WAS OEM is bundled with CLM There is no WAS OEM for z/OS v8 |
| WebSphere Application Server – Express 8.0.0.2 and future fix packs | Not Supported | Supported | Express Edition supported for RRDI Only |
| WebSphere Application Server – Express 7.0.0.23 and future fix packs | Not Supported | Supported | Express Edition supported for RRDI Only |
Application Server Notes
- WebSphere Application Server support for CLM is 64-bit only to align with 64-bit server platforms. RRDI supports both 32 and 64 bit WAS.
A6. Databases (Non-Clustered)
The following databases can be used to host CLM applications in a non-clustered environment.
| Databases | CLM Server Support | RRDI Support | Notes |
| IBM Derby SDK 10.8.1.2 and future fix packs | 64 bit | Not Supported | For Evaluation purposes only (for small teams of 10 users or less) CLM bundles Derby |
| IBM DB2 Enterprise Server Edition v9.7 and future fix packs | 64 bit | 32 & 64 bit | DB2 9.7 ESE is bunded with CLM media only (not available on Jazz.net) |
| IBM DB2 Workgroup Server Edition v9.7 and future fix packs | 64 bit | 32 & 64 bit | |
| IBM DB2 Express Edition v9.7 and future fix packs | 64 bit | 32 & 64 bit | For small teams of 50 users or less |
| IBM DB2 Express-C 9.7 and future fix packs | 64 bit | Not Supported | For small teams of 25 users or less. RRDI does not support Express-C |
| IBM DB2 for i 7.1 and future fix packs | 64 bit | 32 & 64 bit * | * Data Warehouse Only |
| IBM DB2 for i 6.1 and future fix packs | 64 bit | 32 & 64 bit * | * Data Warehouse Only |
| IBM DB2 for z/OS 10.1 (with PTF UK77844) and future fix packs | 64 bit | 32 & 64 bit * | * CLM, Cognos Content Store and Data Warehouse only not RRDI Report Server |
| IBM DB2 9 or z/OS 9.1 and future fix packs | 64 bit | 32 & 64 bit * | * CLM, Cognos Content Store and Data Warehouse only not RRDI Report Server |
| IBM DB2 Enterprise Server Edition v9.5 and future fix packs | Not Supported | 32 & 64 bit | DB2 9.5 is supported for RRDI Only |
| IBM DB2 Workgroup Server Edition v9.5 and future fix packs | Not Supported | 32 & 64 bit | DB2 9.5 is supported for RRDI Only |
| Microsoft SQL Server Enterprise Edition 2008 R2 and future fix packs | 64 bit | 32 & 64 bit | |
| Microsoft SQL Server Standard Edition 2008 R2 and future fix packs | 64 bit | Not Supported | CLM only. RRDI does not support MS SQL Standard Edition |
| Microsoft SQL Server Enterprise Edition 2008 SP1 and future fix packs | 64 bit | 32 & 64 bit | |
| Microsoft SQL Server Standard Edition 2008 SP1 and future fix packs | 64 bit | Not Supported | CLM only. RRDI does not support MS SQL Standard Edition |
| Microsoft SQL Server Express Edition 2008 SP1 and future fix packs | 64 bit | Not Supported | CLM only. RRDI does not support MS SQL Express Edition |
| Microsoft SQL Server Enterprise Edition 2005 SP4 and future fix packs | Not Supported | 32 & 64 bit | RRDI only. CLM does not support MS SQL 2005 |
| Oracle Database 11g Enterprise Edition Release 2 11.2.0.2 and future fix packs | 64 bit | 32 & 64 bit | Requires Oracle Java Database Connectivity (JDBC) ojdbc6.jar.11.2.0.3 or higher |
| Oracle Database 11g Standard Edition Release 2 11.2.0.2 and future fix packs | 64 bit | 32 & 64 bit | Requires Oracle Java Database Connectivity (JDBC) ojdbc6.jar.11.2.0.3 or higher |
| Oracle Real Application Clustering (Oracle 11g Release 2) and future fix packs | 64 bit | Not Supported | Oracle RAC for High Availability support |
| Oracle Database 11g Enterprise Edition Release 1 and future fix packs | Not Supported | 32 & 64 bit | RRDI Only (supports 11g Release 1) |
| Oracle Database 11g Standard Edition Release 1 and future fix packs | Not Supported | 32 & 64 bit | RRDI Only (supports 11g Release 1) |
| Oracle Database 10g Enterprise Edition Release 2 10.2.0.1 and future fix packs | 64 bit | 32 & 64 bit | |
| Oracle Database 10g Standard Edition Release 2 10.2.0.1 and future fix packs | 64 bit | 32 & 64 bit |
Database Support Notes
- Database support is 64-bit only to align with 64-bit server platforms
- Oracle is not supported for System z or IBM i
- SQL Server is supported on Windows Server only
A7. Eclipse (Server)
- Eclipse SDK 3.6.2 (Eclipse Runtime, Equinox and EMF) [Bundled]
A8. HTTP Reverse Proxy Support
- Apache Server 2.2.19 on RHEL and SLES Non-secure Only (no HTTPS)
- IBM HTTP Server 8.0.0.3
- IBM HTTP Server 7.0 fix pack 23
- Websphere Application Server Network Deployment v8.0.0.3 New for CLM 2012
- WebSphere Application Server Network Deployment v7.0 fix pack 23
- Squid 3.0 for caching (see Using content caching proxies for Jazz Source Control)
A9. Java Runtime Environment (Server)
| JRE | CLM Server Support | RRDI Support | Notes |
| IBM Java SDK 6.0.11 and future fix packs | Supported | Supported | New CLM 4.0.1 Java 6 SR11 is bundled with CLM |
| IBM Java SDK 6.0.1.1 (J9 2.6) and future fix packs | Supported | Not Supported | specifically for z/OS |
| IBM Java SDK 6.0.9.2 and future fix packs | Not Supported | Supported | RRDI Only |
| Sun Java SDK/JRE/JDK 6.0 Update 23 and future fix packs | Supported | Not Supported | RRDI does not support Sun/Oracle Java |
A10. Identity Management
- Apache Directory Server 1.5.5
- IBM Resource Access Control Facility (RACF) for z/OS V1R11
- IBM Tivoli Directory Server 6.3
- Microsoft Active Directory 2008 R2
- Microsoft Active Directory 2008
A11. Installation Manager
IBM Installation Manager 1.6 [Bundled] v1.6 is new for CLM 4.0.1
A12. License Server
- Rational License Server 8.1.3 [RCLS is bundled with CLM] v8.1.3 is new for CLM 4.0.1
B. Server Operating Systems (Clustered)
1. Server Host Operating Systems (Clustered)
The operating systems below may be used to run CLM applications in clustered configurations.
| Server Operating System (Clustered) | CLM Server Support | RRDI Support | Notes |
| AIX 7.1 POWER System and future OS fix packs | 64 bit | 64 bit | See RRC Converter Note 2 below |
| AIX 6.1 POWER System and future OS fix packs | 64 bit | 64 bit | See RRC Converter Note 2 below |
| Red Hat Enterprise Linux (RHEL) Server 6 and future OS fix packs | 64 bit | 32 & 64 bit | |
| Red Hat Enterprise Linux (RHEL) Server 6 POWER System and future OS fix packs | 64 bit | Not Supported | RRDI does not support RHEL POWER See RRC Converter Note 2 below |
| Red Hat Enterprise Linux (RHEL) 5 Update 5 (RHEL) Advanced Platform and future OS fix packs | 64 bit | 32 & 64 bit | |
| Red Hat Enterprise Linux (RHEL) 5 Update 5 POWER System and future OS fix packs | 64 bit | Not Supported | RRDI does not support RHEL POWER See RRC Converter Note 2 below |
| SUSE Linux Enterprise Server (SLES) 11 and future OS fix packs | 64 bit | 32 & 64 bit | |
| SUSE Linux Enterprise Server (SLES) 11 POWER System and future OS fix packs | 64 bit | Not Supported | RRDI does not support SUSE POWER See RRC Converter Note 2 below |
| SUSE Linux Enterprise Server (SLES) 10 SP2 and future OS fix packs | 64 bit | 32 & 64 bit | |
| SUSE Linux Enterprise Server (SLES) 10 SP2 POWER System and future OS fix packs | 64 bit | Not Supported | RRDI does not support SUSE POWER See RRC Converter Note 2 below |
Host Operating System Notes (Clustered)
- Host Operating Systems are supported on x86-64, POWER, z/OS and SPARC hardware. Itanium is not supported.
- For CLM 4.0 and later, 32-bit servers are not supported except for small-scale evaluation or demonstration purposes. Only 64-bit servers may be used to host application servers running CLM applications.
- The RRC Converter application will not run on AIX, IBM i, Linux for Power, Solaris or z/OS systems. The server-side converter.war, needed to view graphical artifacts, must be deployed on a supported Windows, x86 Linux or zLinux platform. If your RRC installation is on a platform not currently supported by the converter application, this document describes the delegated converter configuration option: Rational Requirements Composer Converter Application Configuration and Troubleshooting Guide.
- IBM z/OS System z 1.10 and 1.9 are only supported if you have paid for an IBM Lifecycle Extension for z/OS as mentioned on http://www.ibm.com/systems/z/os/zos/support/zos_eos_dates.html.
- Rational Team Concert promotion and deployment support for z/OS require the REXX runtime or REXX alternate libraries (REXX.**.SEAGLPA, or REXX.**.SEAGALT). If you do not have either the REXX Library or the REXX Alternate Library installed, you can install the REXX Alternate Library to fulfill the REXX Library requirement. The REXX Alternate Library is shipped as part of the z/OS operating system beginning with release 1.9. The Alternate Library is also available as a free download from http://www.ibm.com/support/entry/portal/.
- Reminder: RRDI can be installed on a separate server (platform). Additional RRDI platform information is included in the list above.
- The phrase “and future OS fix packs” includes Service Releases (SRs) and Updates (RHEL). “Fix pack” is IBM terminology for a minor release that includes fixes (vs. features).
B2. Server Virtualization (Clustered)
Host operating systems can be virtualized using the following technologies:
| Server Virtualization (Clustered) | With Operating System(s) | RRDI Support | Notes |
| IBM PowerVM Hypervisor (LPAR, DPAR, Micro-Partition) any supported version and future fix packs | AIX 6.1, 7.1 | Not Supported | RRDI only supports VMWare ESX and ESXi 4.0, 4.1 |
No other virtualization tetechnologies may be used for running CLM applications in a Clustered configuration.
B3. Application Servers (Clustered)
CLM applications can be clustered using the following application servers:
| Application Servers (Clustered) | CLM Server Support | RRDI Support | Notes |
| WebSphere Application Server Network Deployment v8.0.0.3 and future fix packs | Supported | Not Supported | |
| WebSphere Application Server Network Deployment v7.0 fix pack 23 and future fix packs | Supported | Not Supported | |
| WebSphere eXtreme Scale 7.1.1.1 and future fix packs | Supported | Supported | WXS 7.1.1 is bundled with CLM media and required for clustering |
Application Server Notes
- Clustering is supported with WAS ND (7.0.2.3 or 8.0.0.3) but also requires the bundled WXS 7.1.1.1.
B4. High Availability Database Support
When clustering, you can also set up High Availability support with these databases:
| Databases (High Availability support) | CLM Server Support | RRDI Support | Notes |
| DB2 9.7 HADR (included with IBM DB2 Enterprise and Workgroup Server Editions v9.7) and future fix packs | 64 bit | 64 bit | DB2 9.7 ESE is bundles with CLM media (not available on Jazz.net). Additional licenses may be required for high availability please refer to licensing terms. |
| DB2 for z/OS 10.1 (with PTF UK77844) and future fix packs | 64 bit | Not Supported | |
| DB2 for z/OS 9.1 and future fix packs | 64 bit | Not Supported | |
| Oracle Real Application Clustering (Oracle 11g Release 2) and future fix packs | 64 bit | Not Supported | Oracle RAC for High Availability support |
B5. Load Balancer for Clustering
- IBM HTTP Server 8.0
- IBM HTTP Server 7.0 fix pack 23
- Websphere Application Server Network Deployment v8.0.0.3
- WebSphere Application Server Network Deployment v7.0 fix pack 23
C. Client Requirements
C1. Client Operating Systems
| Operating System | RTC Eclipse Client | DNG Rich Client | RTC VS.Net Client | RTC zLinux Client | Web Clients (Browsers) | Notes |
| Red Hat Enterprise Linux (RHEL) Client 6 x86-32, x86-64 and future OS fix packs | 32 & 64 bit | Windows Only | NA Windows Only | NA zLinux Only | Supported | |
| Red Hat Enterprise Linux (RHEL) Workstation 6 x86-32, x86-64 and future OS fix packs | 32 & 64 bit | Windows Only | NA Windows Only | NA zLinux Only | Supported | |
| Red Hat Enterprise Linux (RHEL) Desktop 5 Update 5 x86-32, x86-64 and future OS fix packs | 32 & 64 bit | Windows Only | NA Windows Only | NA zLinux Only | Supported | |
| SUSE Linux Enterprise Desktop (SLED) 11.0 x86-32, x86-64 and future OS fix packs | 32 & 64 bit | Windows Only | NA Windows Only | NA zLinux Only | Supported | |
| SUSE Linux Enterprise Desktop (SLED) 10.0 SP3 x86-32, x86-64 and future OS fix packs | 32 & 64 bit | Windows Only | NA Windows Only | NA zLinux Only | Supported | |
| Mac OS X Lion 10.7 x86-32, x86-64 and future OS fix packs | 32 & 64 bit | Windows Only | NA Windows Only | NA zLinux Only | Supported | New for CLM 4.0.1 |
| Mac OS X Snow Leopard 10.6 x86-32, x86-64 and future OS fix packs | 32 & 64 bit | Windows Only | NA Windows Only | NA zLinux Only | Supported | New for CLM 4.0.1 |
| Ubuntu Desktop 10.04 LTS x86-32, x86-64 (This version only) | 32 & 64 bit | Windows Only | NA Windows Only | NA zLinux Only | Supported | Note xlrunner workaround: WI 133464 |
| Windows 7 Enterprise x86-32, x86-64 and future OS fix packs | 32 & 64 bit | in 32 bit mode only | 32 & 64 bit | NA zLinux Only | Supported | |
| Windows 7 Professional x86-32, x86-64 and future OS fix packs | 32 & 64 bit | in 32 bit mode only | 32 & 64 bit | NA zLinux Only | Supported | |
| Windows 7 Ultimate x86-32, x86-64 and future OS fix packs | 32 & 64 bit | in 32 bit mode only | 32 & 64 bit | NA zLinux Only | Supported | |
| Windows Vista SP2 Business x86-32, x86-64 and future OS fix packs | 32 & 64 bit | in 32 bit mode only | 32 & 64 bit | NA zLinux Only | Supported | |
| Windows Vista SP2 Enterprise x86-32, x86-64 and future OS fix packs | 32 & 64 bit | in 32 bit mode only | 32 & 64 bit | NA zLinux Only | Supported | |
| Windows Vista SP2 Ultimate x86-32, x86-64 and future OS fix packs | 32 & 64 bit | in 32 bit mode only | 32 & 64 bit | NA zLinux Only | Supported | |
| Windows XP Professional SP2 x86-32, x86-64 and future OS fix packs | 32 & 64 bit | 32 bit Only | 32 & 64 bit | NA zLinux Only | Supported | Note for Windows XP Only – the DNG client is not supported on x86-64, only on 32 bit systems. |
| Red Hat Enterprise Linux (RHEL) Server 6 System z and future OS fix packs | NA Server Platform | NA Server Platform | NA Windows Only | 32 & 64 bit | Supported | RTC zLinux Client Only |
| Red Hat Enterprise Linux (RHEL) 5 Update 5 Advanced Platform System z and future OS fix packs | NA Server Platform | NA Server Platform | NA Windows Only | 32 & 64 bit | Supported | RTC zLinux Client Only |
| SUSE Linux Enterprise Server (SLES) 11 System z and future OS fix packs | NA Server Platform | NA Server Platform | NA Windows Only | 32 & 64 bit | Supported | RTC zLinux Client Only |
| SUSE Linux Enterprise Server (SLES) 10 SP2 System z and future OS fix packs | NA Server Platform | NA Server Platform | NA Windows Only | 32 & 64 bit | Supported | RTC zLinux Client Only |
| Windows Vista Business (no SP) x86-32, x86-64 and future OS fix packs | Not Supported RRDI Only | Not Supported RRDI Only | Not Supported RRDI Only | NA zLinux Only | Supported | RRDI Only (Vista No SP) |
| Windows Vista Enterprise (no SP) x86-32, x86-64 and future OS fix packs | Not Supported RRDI Only | Not Supported RRDI Only | Not Supported RRDI Only | NA zLinux Only | Supported | RRDI Only (Vista No SP) |
| Windows XP Professional (no SP) x86-32, x86-64 and future OS fix packs | Not Supported RRDI Only | Not Supported RRDI Only | Not Supported RRDI Only | NA zLinux Only | Supported | RRDI Only (Win XP No SP) |
Client Operating System Notes
- Smart Card is support for ALL CLM Products (Windows Only)
C2. Browsers
| Browser | CLM Web Client | RRDI Web Client | Notes |
| Apple Safari 5.1 and future fix packs | 32 & 64 bit | Not Supported | New for CLM 4.0.1 RRDI does not support Safari |
| Firefox 17 ESR and future fix packs | 32 & 64 bit | 32 & 64 bit | New for CLM 4.0.2 Please see Technote for Launchpad issue workaround |
| Firefox 10 ESR and future fix packs | 32 & 64 bit | 32 & 64 bit | |
| Google Chrome 21 and future releases, mod levels and fix packs | Supported | Not Supported | New for CLM 4.0.1 RRDI does not support Chrome |
| Internet Explorer 9 and future fix packs | 32 & 64 bit | 32 & 64 bit | |
| Internet Explorer 8 and future fix packs | 32 & 64 bit | 32 & 64 bit | Please see known issues and workarounds for IE8 in this Article IE8 is not supported for the RTC Eclipse Client on 64-bit Windows please use IE9. |
| Internet Explorer 7 and future fix packs | Not Supported (RRDI Only) | 32 & 64 bit | |
| Internet Explorer 6 and future fix packs | Not Supported (RRDI Only) | 32 & 64 bit | |
| Firefox 11 and future fix packs | 32 & 64 bit | 32 & 64 bit | RRDI Only New for RRDI 2.0.1 |
Browser Support Notes
- 1. The RRC and DOORS NG Graphical Editor are supported in 32-bit mode using Internet Explorer and Firefox on Windows (Only). Chrome and Safari browsers will show graphical artifacts in preview mode, but will not support editing.
- 2. Macromedia Flash Player 10,11 and future releases, mods and fix packs is supported for graphical views in the Work Item Statistics dashboard viewlet
C3. Eclipse IDE (RTC Eclipse Client)
| IES | Notes |
| IBM Eclipse SDK 3.7.2 and future fix packs | IES 3.7.2 For Java 7 Development |
| IBM Eclipse SDK 3.6.2.3 and future fix packs | IES 3.6.2.3 is bundled with CLM |
IES Notes
- If you are installing Rational Team Client into an existing instance of Eclipse IDE 3.6, please read this technote.
- For integration with RAD 8.5, use their special instance of IES 3.6.2.2j7 for Java 7 development
C4. Additional Runtime Environments
| Runtime | Notes |
| Microsoft Visual Studio 2012 with .NET 4.5 and future fix packs | New for CLM 4.0.1 for RTC VS.Net client |
| Microsoft Visual Studio 2010 with .NET 4.0 and future fix packs | for RTC VS.Net client |
| Microsoft Visual Studio 2008 SP1 with .NET 3.5 SP1 and future fix packs | for RTC VS.Net client |
| Microsoft Visual Studio 2005 SP1 with .NET 3.5 SP1 and future fix packs | for RTC VS.Net client |
| Rational Developer for Power Systems Software V8.0 and future fix packs | required to access additional IBM i functionality |
C5. Java Runtime Environment
- IBM Java SDK 7.0 SR1 (requires Eclipse IDE 3.7.2 for Java 7 development except where integrating with RAD (see IES above))
- IBM Java SDK 6.0 SR10 FP1 and future fix packs [Bundled]
- Oracle Java SDK/JRE/JDK 7 and future fix packs (requires Eclipse IDE 3.7.2 for Java 7 development)
- Sun Java SDK/JRE/JDK 6 Update 23 and future fix packs
D. Optional Tools
D1. RTC Build System Toolkit
- The Build System Toolkit is a client that can also be run on Server Operating Systems. It is supported on all CLM Server (Host Operating Systems) and all the RTC Eclipse Client platforms. For the RTC Eclipse client platforms there is an Installation Manager install. For all other platforms there are plain zip files.
D2. RTC SCM Command-Line Tool
- The SCM Command-Line Tool is supported on all Server Platforms except for IBM i.
D3. RTC ISPF Client and ISPF Gateway
- The Rational Team Concert ISPF Client is supported on all zOS platforms as specified under Server Operating Systems.
- The Rational Team Concert ISPF client requires cURL, an open source tool supplied through IBM Ported Tools Supplementary Toolkit for z/OS. Information on IBM Ported Tools can be found at: IBM Ported Tools for z/OS Product and Feature Information. If you already have IBM Ported Tools installed, cURL for z/OS is available by ordering the PTF for APAR OA22944. Information on the Supplementary Toolkit for z/OS can be found at Supplement Toolkit for z/OS.
- Rational Team Concert uses the ISPF Gateway component of ISPF for access to z/OS files. For the ISPF Gateway component to function correctly, you must install a number of PTFs for the listed APARs. If you do not install the appropriate PTF, you might encounter problems with ISPF Gateway usage. For the supported ISPF releases, the PTFs are as follows:
- for APAR OA35689:
- z/OS 1.9: UA63763
- z/OS 1.10: UA59950
- z/OS 1.11: UA59951
- z/OS 1.12: UA59951
- z/OS 1.13: – code is at appropriate level
- for APAR OA38740:
- z/OS 1.10: UA65381
- z/OS 1.11: UA65382
- z/OS 1.12: UA65382
- z/OS 1.13: UA65383
- for APAR OA39666:
- z/OS 1.11: UA65909
- z/OS 1.12: UA65909
- z/OS 1.13: UA65910
E. CLM Integrations, Migrations and Adapters
CLM applications integrate with each of the products listed below.
E1. Co-packaged Products
The CLM products integrate with one another. For the 4.0.x versions all products must be at the same 4.0.x level. If one product is upgraded to a new 4.0.x then all CLM products must be upgraded whether they share a JTS or not. The 4.0.x products can also be integrated with products in the 3.0.1.x release as shown in the following table. Note that this excludes DNG which only integrates with other 4.0.x product at the same versions level as DNG.
Please note that CLM 3.0.16 includes critical fixes for security issues so that version is recommended but not required.
| Integration | with RTC 4.0.1, 4.0.2 | with RQM 4.0.1, 4.0.2 | with RRC 4.0.1, 4.0.2 | with DNG 4.0.1, 4.0.2 | Notes |
| IBM Rational Team Concert 3.0 and future mod levels mod levels and their fix packs | NA | Supported | Supported | Not Supported | |
| IBM Quality Manager 3.0.1 and future fix packs | Supported | NA | Supported | Not Supported | |
| IBM Rational Requirements Composer 3.0.1 and future fix packs | Supported | Supported | NA | NA |
E2. Integrations
| Capability Group | Integration | with RTC 4.0.1, 4.0.2 | with RQM 4.0.1, 4.0.2 | with RRC 4.0.1, 4.0.2 | with DNG 4.0.1, 4.0.2 | Notes |
| Architecture & Design | IBM Rational Rhapsody 7.6 and future mod levels and their fix packs | Supported | Supported | NA | NA | Rhapsody 7.6 and 8.0 integrate with RTC & RQM Only. |
| IBM Rational Rhapsody 8.0 and future fix packs | Supported | Supported | NA | NA | ||
| IBM Rational Rhapsody Design Manager 4.0 and future mod levels and their fix packs | Supported | Supported | Supported | Supported | Rhapsody DM integrates with RTC, RQM, RRC & DNG. Note: DNG only integrates with a clean (vs upgraded) install of Rhapsody DM 4.0.1 or 4.0.2. DNG’s rich client support is limited to viewing and navigating OSLC links. Use the web client for creating and deleting OSLC links. | |
| IBM Rational Software Architect Design Manager 4.0 and future mod levels and their fix packs | Supported | Supported | Supported | Supported | RSA DM integrates with RTC, RQM, RRC, DNG. Note: DNG only integrates with a clean (vs upgraded) install of Rhapsody DM 4.0.1 or 4.0.2. DNG’s rich client support is limited to viewing and navigating OSLC links. Use the web client for creating and deleting OSLC links.. | |
| IBM Rational Software Architect 8.5 and future mod levels and their fix packs | Supported | NA | NA | NA | RSA integrates with RTC only | |
| IBM Rational Software Architect for WebSphere Software 8.5 and future mod levels and their fix packs | Supported | NA | NA | NA | ||
| IBM Rational Software Architect RealTime Edition 8.5 and future mod levels and their fix packs | Supported | NA | NA | NA | ||
| Asset Management | IBM Rational Asset Manager Enterprise Edition 7.5.1 and future fix packs, mod levels and their fix packs | Supported | Supported | Supported | NA | RAM integrates with RTC, RQM, RRC |
| IBM Rational Asset Manager Standard Edition 7.5.1 and future fix packs, mod levels and their fix packs | Supported | Supported | Supported | NA | ||
| Change and Release Management | Rational Change 5.3 and future mod levels and their fix packs | Supported | Supported | Supported | Supported | Change and Synergy are closely linked — they share the same repository. Change integrates with RTC, RQM, RRC. For RTC, that integration is made via Rational Synchronization Server. For the RQM and RRC integrations, Change uses OSLC. Note: DNG’s rich client support is limited to viewing and navigating OSLC links. Use the web client for creating and deleting OSLC links. |
| Rational Synergy 7.2 and future mod levels and their fix packs | Supported | Supported | NA | NA | Synergy integrates with RTC and RQM. Synergy integrates with RTC via Rational Synergy For Rational Team Concert Interface. | |
| IBM Rational Clearquest 7.1.2 and future fix packs | Supported | Supported | Supported | NA | CQ 7.1.2 integrates with RTC, RQM, RRC | |
| IBM Rational Clearquest 8.0 and future mod levels and their fix packs | Supported | Supported | Supported | Supported | CQ 8.0 Integrates wtih RTC, RQM, RRC, DNG. Note: DNG’s rich client support is limited to viewing and navigating OSLC links. Use the web client for creating and deleting OSLC links. | |
| Collaboration | Rational Lifecycle Integration Adapters 1.0 and future fix packs | Supported | Supported | Supported | Supported | RLIA enables integrations with Jira, GIT and HPQC |
| Atlassian JIRA 4.4.x and future fix packs | Supported | Supported | Supported | NA | Jira integrates with RTC, RQM, RRC via RLIA | |
| Git 1.7.1 and future fix packs | Supported | NA | NA | NA | GIT integrates with RTC Only via RLIA | |
| HP Quality Center 11.0 and future fix packs | Supported | NA | Supported | Supported | HPQC integrates with RTC, RRC & DNG via RLIA. Note: DNG’s rich client support is limited to viewing and navigating OSLC links. Use the web client for creating and deleting OSLC links. | |
| IBM Lotus Connections 3.0, 3.0.1 and future fix packs | Supported | NA | NA | NA | Lotus Connections integrates with RTC only | |
| Configuration Management | IBM Rational Build Forge Enterprise, Enterprise Plus & Standard Editions 7.1.1.4 and future fix packs | Supported | NA | NA | NA | BF integrates with RTC only |
| IBM Rational Build Forge Enterprise, Enterprise Plus & Standard Editions 7.1.2 and future fix packs, mod levels and their fix packs | Supported | NA | NA | NA | ||
| IBM Rational ClearCase 7.1.2 and future fix packs | Supported | NA | NA | NA | CC integrates with RTC only | |
| IBM Rational ClearCase 8.0 and future fix packs, mod levels and their fix packs | Supported | NA | NA | NA | ||
| Connectors | IBM Rational Connector for SAP Solution Manager 4.0 and future fix packs | Supported | Supported | NA | NA | SAP Connector integrates with RTC, RQM |
| Rational Application Developer for WebSphere Software 8.5 and future mod levels and their fix packs | Supported | NA | NA | NA | RAD integrates with RTC only | |
| Development Tools | IBM Rational Business Developer 8.5 and future fix packs | Supported | NA | NA | NA | RBD integrates with RTC only |
| IBM Rational Developer for Power System Software 8.5 and future mod levels and their fix packs | Supported | NA | NA | NA | The RD Power integration is specific to the EE features in RTC. | |
| IBM Rational Developer for System z 8.5 and future fix packs | Supported | NA | NA | NA | RDz integrates with RTC only | |
| IBM Rational Programming Patterns 8.5 and future mod levels and their fix packs | Supported | NA | NA | NA | RPP integrates with RTC only | |
| Instant Messaging | IBM Lotus Sametime Standard 8.5 and future mod levels and their fix packs | Supported | NA | NA | NA | Sametime integrates with RTC only New for CLM 4.0.1 |
| Instant Messaging | IBM Lotus Sametime Standard 8.0 and future mod levels and their fix packs | Supported | NA | NA | NA | Sametime integrates with RTC only |
| Jabber Openfire 3.4.1 and future fix packs | Supported | NA | NA | NA | Jabber integrates with RTC only | |
| Process Management | IBM Rational Method Composer 7.5.2 and future fix packs | Supported | NA | NA | NA | RMC integrates with RTC only |
| Project Management | IBM Rational Focal Point 6.5.2 and future fix packs, mod levels and their fix packs | Supported | NA | Supported | Supported | Focal Point integrates with RTC, RRC |
| Reporting and Analysis | IBM Rational Insight 1.1.1.1 and future fix packs | Supported | Supported | Supported | Supported | Insight integrates with RTC, RQM, RRC, DNG |
| IBM Rational Publishing Engine 1.1.1 and 1.2 and future fix packs, mod levels and their fix packs | Supported | Supported | Supported | Supported | RPE integrates with RTC, RQM, RRC, DNG | |
| Requirements Management | IBM Rational DOORS 9.3, 9.4, 9.5 and future mod levels and their fix packs | Supported | Supported | NA | NA | DOORS 9.3 & 9.4 integrate with RTC and RQM. FYI – DOORS 9.5 bundles the DNG app. |
| IBM Rational DOORS Web Access 1.4.0.0 and 1.5.00 and future mod levels and their fix packs | Supported | Supported | Supported | Supported | DWA 1.4 and 1.5 integrate with RTC and RQM. RRC and DNG integrate with DWA 1.5 Only. FYI – DWA 1.4 ships with DOORS 9.3 and DWA 1.5 ships with DOORS 9.4 | |
| IBM Rational DOORS Web Access 9.5 and future mod levels and their fix packs | Supported | Supported | Supported | Supported | DWA 9.5 integrates with RTC, RQM, RRC & DNG. | |
| Security Management | IBM Rational AppScan Enterprise Edition 8.5 and future mod levels and their fix packs | Supported | Supported | NA | NA | AppScan Enterprise integrates with RTC,RQM |
| IBM Security AppScan Enterprise Edition 8.6 and future mod levels and their fix packs | Supported | Supported | NA | NA | formerly Rational AppScan Enterprise AppScan Enterprise integrates with RTC,RQM | |
| IBM Rational AppScan Source Edition 8.5 and future mod levels and their fix packs | Supported | NA | NA | NA | AppScan Source integrates with RTC only | |
| IBM Security AppScan Source Edition 8.5 and future mod levels and their fix packs | Supported | NA | NA | NA | formerly Rational AppScan Source AppScan Source integrates with RTC only | |
| Systems Engineering | IBM Rational Engineering Lifecycle Manager 1.0 and future releases, mod levels and fix packs | Supported | Supported | NA | NA | RELM integrates with RTC, RQM |
| Test Tools | Rational Functional Tester 8.2.2 and 8.3 and future fix packs, mod levels and their fix packs | Supported | Supported | NA | NA | RFT integrates with RTC, RQM |
| IBM Rational Performance Tester 8.2.1.4 and 8.3 and future mod levels and their fix packs | Supported | Supported | NA | NA | RPT integrates with RTC, RQM | |
| IBM Rational Service Tester for SOA Quality 8.2.1 and 8.3 and future fix packs | Supported | Supported | NA | NA | SOA Tester integrates with RTC, RQM | |
| IBM Rational Robot 7.0.3 and future fix packs, mod levels and their fix packs | NA | Supported | NA | NA | Robot integrates with RQM only | |
| IBM Rational Test RealTime 8.0 and future mod levels and their fix packs | Supported | Supported | NA | NA | TestRT integrates with RTC, RQM |
E3. Migration Support
| Capability Group | Migration From | to RQM 4.0.x | to RRC 4.0.x | Notes |
| Test Artifacts | IBM Rational Clearquest 7.1.2 and future fix packs | CQ TM artifacts to RQM | NA | |
| IBM Rational Clearquest 8.0 and future mod levels and their fix packs | CQ TM artifacts to RQM | NA | ||
| IBM Rational Manual Tester 7.0.1 and future fix packs | RMT artifacts to RQM | NA | ||
| IBM Rational Test Manager 7.0.2 and future fix packs | TM artifacts to RQM | NA | ||
| IBM Rational Test RealTime 8.0 and future fix packs | TestRT artifacts to RQM | NA | ||
| Requirements | IBM Rational RequisitePro 7.1.3 and future mod levels and fix packs | NA | ReqPro Requirements to RRC |
E4. Test Tool Adapters
Test Tool adapters are included in the following products:
- IBM Rational Functional Tester 8.2.2 and 8.3 and future fix packs, mod levels and their fix packs
- IBM Rational Performance Tester 8.2.1.4 and 8.3 and future fix packs, mod levels and their fix packs
- IBM Rational Service Tester for SOA Quality 8.2.1 and 8.3 and future fix packs, mod levels and their fix packs
- IBM Rational Integration Tester 8.0.1 and future mod levels and their fix packs
- IBM Security AppScan Enterprise Edition 8.6 and future mod levels and their fix packs
- IBM Rational Robot 7.0.3 and future fix packs, mod levels and their fix packs
- IBM Rational Test RealTime 8.0 and future mod levels and their fix packs
Related Articles
- Collaborative Lifecycle Management 2012 Sizing Guide
- Rational Requirements Composer 4.0 performance and tuning guide
- IBM Rational Doors Next Generation 4.0.1 Performance Report
- Performance comparison: Rational Requirements Composer versions 4.0 and 4.0.1
- Rational Team Concert 4.x performance tuning guide for z/OS
Track Changes
- 02/28/13 – DNG Rich Client for Windows XP is supported for 32 bit Only
- 03/15/13 – New for 4.0.2 – ESXi 5.1, Tomcat 7.0.3.2, Firefox 17ESR
- 04/19/13 – High Availablity is also supported for DB2 for z/OS (not new just missing from earlier versions
- 06/02/13 – See JDBC Driver note for Oracle 11 support
- 09/13/13 – Corrections and typos.
Copyright © 2012, 2013 IBM Corporation