RQM menu does not appear in Excel 2010 after installation
Accepted answer
Eirini,
Are you installing as Administrator (i.e. Right click -> Run As -> Following User Administrator)? If not, I would try that next (The user must have write permissions to registry in order for the install to successfully complete)
6 other answers
Eirini
One thing to do is to verify that the add-in is not in a disabled mode.
In Excel 2010 you can enable a disabled add-in using the add-in options.
Click the File menu –> Options link –> Navigate to Add-Ins options.
Select Disabled Items in the Manage dropdown and click the Go button.
This would display the Disabled Items window using which you can see and also re-enable the disabled add-in; if the importer is listed you can re-enable it (You can select the ones you wish to re-enable and click the Enable button)
RQM popup does not appear in Excel or Word when clicking on a menu entryAfter clicking on a menu entry it could that the popup does not appear. This is an issue with the locale settings on the machine. Locale should be 'United States' and formats 'English (United States)'
For Windows XP
Change the locale settings to 'United States' by changing the value under Control Panel -> Regional and Language Options -> Location to 'United States'. Additionally change the 'Standards and formats' to 'English (United States)'.
I think your problem is OS problem.The following software is required to be installed on the computer where the Excel / Word export utility is to be installed.
- Microsoft .NET framework - v2.0 or later
- Microsoft Excel 2003 or later
- Microsoft Word 2003 or later
- Microsoft Word/Excel 2010 64bit. (supported from Excel/Word Importer 4.0)
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Requires write permissions to the log directory
C:\Documents and Settings\<USER>\Application Data\Mso2Rqm - Requires write permissions to the registry, and permissions to do HTTP request.
Comments
Indradri Basu
Apr 09 '13, 5:05 a.m.not sure about the problem but sometimes a restart can do magic