Problem installing RTC Software

Hi Max,
I normally do the following:

1. Download the FULL installers, not the WEB installers available from:
         
          https://jazz.net/downloads/rational-team-concert/releases/4.0.2?p=allDownloads



2. Unzip to C:\temp
3. Install.

Hope that helps!
-Angela

Hi Max,

I would suggest to try downloading with Firefox (and the DownloadThemAll add in). This should make downloading faster.

In Firefox, select Tools -> Add Ons. Then search for DownloadThemAll.

         

I find downloading in IE slower than Firefox ;-) If you do use IE, you can use something like FreeDownloadManager available from:

http://www.freedownloadmanager.org/

Hope that helps,

-Angela

Thanks a lot for your quick help!

I am using the Downloadthemall Add on for Firefox now. It is somehow working since around half an hour now, but just really really slowly. I calculated that it would need around 140 days to finish the download (sometimes more, sometimes less). Anyways, I will just let it download and keep you updated. :)

Had never so many problems with just installing a SW.

Everything needed is finally downloaded and after some complications some stuff (not even sure exactly what, I just wanted RTC SW, not sure if I have it now or not and what else I have) is also installed. Anyways, as a "result" I got now an IBM folder with some subfolders and have actually no idea what I can do with that now. Thats all I got. Not sure if this is all, or if something important mnissing, actually doesnt even know how the actual output should look like. Some hints and suggestions are appreciated!



Thanks a lot in advance.

from the looks of the folder structure, it looks like you have installed the JTS server.

It would be easier to verify this by looking at the installation manager options:
Start -> All Programs -> IBM Installation Manager -> View Installed Applications


Once you see this installed, all you need to do is start the JTS server using:
Start -> All Programs -> IBM Collaborative Lifecycle Management -> Start the Jazz Team Server
Or:
On a command prompt cd to the <Installation_area>\server
and run the command server.startup.bat.

I am assuming this is the first time you are setting up RTC, hence I would request you to look up Express Setup look up page for further details.

Hello,

thanks a lot for your help so far.

What I see is actually just this:

So something went wrong, I guess?
Furthermore I dont have the folder IBM Collaborative Lifecycle Management.

Thanks for further support.

Hi Max,

Also I would normally install all the components (including Installation Manager) under the following location

      C:\IBM

During the installation you will be prompted to select the components to install. For RTC, you would need to select Jazz Team Server AND CCM components.