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RTC Defect Work Item Does Not Show Summary

Chris Barlock (18814738) | asked Feb 21 '13, 11:15 a.m.
On one of the RTC projects I use, Defects show the Summary in the iteration plan, but when you open the defect the summary is missing -- along with the two boxes that show the defect state.  I also noticed a tab named "none" that has no content.  I expect someone editing something that they should not have, but what?



Kevin Ramer commented Feb 21 '13, 12:46 p.m.

I distilled this down to the wrong value for layout in the process XML

<tab id="" layout="builtInOverviewLayout">
    <section sectionId="" title="none"/>

Should instead be:

<tab id=""
      <section sectionId="" title="none"/>

This appeared early in the history of the project configuration (within the 1st few months)

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Ralph Schoon (62.7k33643) | answered Feb 21 '13, 11:40 a.m.
edited Feb 21 '13, 11:40 a.m.
Hi Chris,

most likely someone modified the Editor Presentations, either modifying a default editor presentation, or by changing the selected ones.

You can edit the editor presentation bindings in the Project Configuration in the Work Items section. There are 4 different editor presentations for different contexts.
Chris Barlock selected this answer as the correct answer

Chris Barlock commented Feb 21 '13, 12:20 p.m.

Yes, I found this to be the case by comparing two different RTC projects.

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Kevin Ramer (4.5k8178197) | answered Feb 21 '13, 11:43 a.m.
Yes, I can confirm this has happened.  In the default presentation the Header section has turned up as 'none'.  The configuration editor will now offer to Add Header in the project configuration.

I guess Chris is fatigued with our problem reporting system....

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