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Error when saving a Test Case Result - Invalid Itemid

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Anthony Paul
(70●2●18●21) edited
Feb 05 '13, 5:44 a.m.
 Hi,

One of our testers keeps getting the following error when she updates the  "Validates" column in a Test Case Results record: 

Invalid itemId _5gb4UGGEEeKqWsgxnw0uEg on step object { "actualResult": "%3Cdiv xmlns%3D%22http%3A\/\/www.w3.org\/1999\/xhtml%22%3E%3CDIV class%3Dstep-detail-col%3E%3C\/DIV%3E%3C\/div%3E", "comment": "Working as Designed", "elementID": "_5gb4UGGEEeKqWsgxnw0uEg", "result": "com.ibm.rqm.execution.common.state.passed" }. 

When she logs off and re logs back on to RQM it works. Also oddly I don't get this error. I do however have elevated rights and most of the preconditions we set-up don't apply to me.

Any ideas what could be causing this?:

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Rajat Singh
(598●3●35●45) Feb 05 '13, 6:28 a.m.
What is the browser used by the user facing this issue?

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Anthony Paul
Feb 05 '13, 6:33 a.m.

 It is Internet Explorer 8 (8.0.6001.18702)


I am using the same browser. Should also say we are using this through a CITRIX server.

Rajat Singh
Feb 05 '13, 6:35 a.m.

Can the user reproduce the same issue with Firefox?

BTW also let me know the RQM version. 

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Question asked: Feb 05 '13, 5:43 a.m.

Question was seen: 3,635 times

Last updated: Feb 05 '13, 6:35 a.m.

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