It's all about the answers!

Ask a question

Error when saving a Test Case Result - Invalid Itemid


0
1
Anthony Paul (7021821) | asked Feb 05 '13, 5:43 a.m.
edited Feb 05 '13, 5:44 a.m.
 Hi,

One of our testers keeps getting the following error when she updates the  "Validates" column in a Test Case Results record:

Invalid itemId _5gb4UGGEEeKqWsgxnw0uEg on step object { "actualResult": "%3Cdiv xmlns%3D%22http%3A\/\/www.w3.org\/1999\/xhtml%22%3E%3CDIV class%3Dstep-detail-col%3E%3C\/DIV%3E%3C\/div%3E", "comment": "Working as Designed", "elementID": "_5gb4UGGEEeKqWsgxnw0uEg", "result": "com.ibm.rqm.execution.common.state.passed" }. 

When she logs off and re logs back on to RQM it works. Also oddly I don't get this error. I do however have elevated rights and most of the preconditions we set-up don't apply to me.

Any ideas what could be causing this?:


One answer



permanent link
Rajat Singh (59833545) | answered Feb 05 '13, 6:28 a.m.
What is the browser used by the user facing this issue?

Comments
Anthony Paul commented Feb 05 '13, 6:32 a.m. | edited Feb 05 '13, 6:33 a.m.

 It is Internet Explorer 8 (8.0.6001.18702)


I am using the same browser. Should also say we are using this through a CITRIX server.


Rajat Singh commented Feb 05 '13, 6:33 a.m. | edited Feb 05 '13, 6:35 a.m.

Can the user reproduce the same issue with Firefox?

BTW also let me know the RQM version. 

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.