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question asked: Feb 05 '13, 3:56 a.m.
question was seen: 5,485 times
last updated: Feb 05 '13, 1:00 p.m.

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URGENT-- The requested artifact cannot be found in RRC

0
swapna das (33●2●48●72) | asked Feb 05 '13, 3:56 a.m.

Hi

I have CLM 4.0  installed.While I am trying to access RM server using the URL getting the below error message.But I am not getting any message as such for RTC.

The requested artifact cannot be found.
ID CRRRW7552E  The item that you are trying to view cannot be found in the database. It might have been deleted by another user.
Error: Unable to load /rm/storedquery/FetchSystemAttributes14c5478c-4d92-3492-992a-5f63d0f34d7e status:404

URL: /rm/storedquery/FetchSystemAttributes14c5478c-4d92-3492-992a-5f63d0f34d7e

Error 404: Not Found

CRRRS8530E No stored query found for URL: https://01hw186006:9443/rm/storedquery/FetchSystemAttributes14c5478c-4d92-3492-992a-5f63d0f34d7e. (More info found at entry [96ed5df8bf2773c3] in RRS server log)

Please help me out.

Thanks in Advance,

Swapna

2 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Rajat Singh (598●3●35●45) | answered Feb 05 '13, 4:37 a.m.
 Hi

You can access the RM server using the below link:
https://<servername>:port/rm/web
0
permanent link
Robin Bater (3.4k●4●7) | answered Feb 05 '13, 1:00 p.m.
JAZZ DEVELOPER
If you are trying to access a specific artifact, the error message is indicating that it has been delete by another user:

The requested artifact cannot be found.
ID CRRRW7552E  The item that you are trying to view cannot be found in the database. It might have been deleted by another user.

Now if you have project baseline permission then you might be able to see the artifact before it has been deleted, but you will need the resource id from the URL, towards the end and is a long hexadecimal number.

Then create a baseline (Project Baseline Administrator role privileges are needed) in the past earlier than when you last visited that artifact. Then open that baseline and try to navigate to the specific artifact either via the folders or via specify the numerical artifact id in the search field or manipulating the URL and changing the resource id in the address bar. This should all be done in the context of the baseline.

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