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Revision 2 - 2013-05-07 - 14:12:28 - Main.wbchen

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---+!! Why does qm_upgrade script fail with the error message =<i>"java.sql.SQLException: ORA-01031: insufficient privileges?"</i>=
%DKGRAY% Authors: Upgrade Troubleshooting Team<br>
Build basis: CLM 3.x and later 
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The most common problem when running qm_upgrade script is getting the message =<i>"java.sql.SQLException: ORA-01031: insufficient privileges?"</i>=. Please follow below instructions to resolve the error.


---++ Running qm_upgrade script

The qm_upgrade script upgrades Jazz Team Server version 3.0.1.x or 4.0.0.x to 4.0.1 or later. Here is an example on running qm_upgrade script on Windows:

=cd C:\Program Files\IBM\JazzTeamServer\Server\=
<br>
=upgrade\qm\qm_upgrade.bat -oldApplicationHome old_QM_install_dir\server\conf=

The error message  =<i>"java.sql.SQLException: ORA-01031: insufficient privileges?"</i>= occurs when qm_upgrade script adds new tables to the QM repository database but the database login ID for Oracle database does not have DBO privileges. Other database vendors would raise similary SQL exception messages.

---++ Resolution

The Quality Management application teamserver.properties file under <b><i>old_QM_install_dir\server\conf</i></b> directory contains database schema connection information, including login ID and password for current database vendor. The login ID must have database DBO permission on all CLM applications, including databases for jts, qm, ccm, dw and rm. 

The creation of the warehouse on Oracle requires more permissions as compared to other databases. When you specify the database user in the connection spec for data warehouse, ensure that the database user has DBA permissions.

---+++++!! Related topics: [[DeploymentTroubleshooting][DeploymentTroubleshooting]]

---+++++!! External links:          
   * [[https://www.ibm.com][IBM]]

---+++++!! Additional contributors:

   * Main.WilliamChen, Main.BrettBohnn

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