RTC import using csv file not able to copy values of selected field
I am able to import some of the mandatory attribute values into RTC and some of mandatory values not able to import into RTC.
Example such as: IN appln we will add team areas as "x" board by clicking add and then selecting values . I have mapped the attribute values in the xml mapping file then also it is not copying into the attribute.
I have created similar team areas in the project have i missed something please explain in detail steps.
Thanks in advance
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One answer
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Hi Joshua,
I hope this helps you and to other people who are facing same issues.
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Your answer
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Perhaps you could share a portion of the map file you have created, to make the issue a bit clearer? Specifically, at least one example of a mapping that works (Even for the, as you say, mandatory attributes), and one that doesn't work?
Offhand, it sounds like you might be using the attribute literals (so for Priority: High, Medium, Low) rather than their internal ID. Doing so will populate the field with the desired text, but there should be a red "x" on the field because, while the text might be the same, internally RTC has no idea what value it is looking at because it does not have an ID matching existing literals.