error creating project
I'm trying to create a new project on the web platform but I have this error:
"An error occurred during project area creation. Please try again in a few minutes." I've waited and tried again many times but nothing changed Someone can help? Thanks |
Accepted answer
Hello Stefano
There could be high CPU usage on this server, or a lot of threads which haven't been terminated yet. If you donot have access to the server logs, you could try to use Firebug in Firefix browser -> Enable Firebug -> Enable the Net tab -> watch the XHR tab for the response when you try to create a newer Project Area. This could would record more details as what process is reporting this error. If the error persists for long, please raise a Support ticket. stefano ravegnani selected this answer as the correct answer
Comments
stefano ravegnani
commented Jan 21 '13, 10:29 a.m.
Hi had tried with the last version released, but didn't work
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One other answer
Glad this started working for you.
Just to clarify, were you trying to use the latest version of the eclipse client to create a newer project area, while you were connected to a lower version of the server? We only have N-1 compatibility, i.e the Clients could be on a lower version but the server could be at a higher version, the opposite is not supported, but it does give you an error that there is a mismatch in the client and server version. Comments
stefano ravegnani
commented Jan 21 '13, 11:03 a.m.
"were you trying to use the latest version of the eclipse client to create a newer project area, while you were connected to a lower version of the server?"
Thanks for the clarification Stefano.
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Your answer
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Comments
what 'web platform'? sandbox, jazz.net, your own installation?