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Error with DOORS Groups connecting to RTC

Harry Koehnemann (30125238) | asked Jan 16 '13, 5:47 p.m.
retagged Feb 21 '13, 11:32 a.m. by Michelle De Armas (2612)
 We have DOORS and RTC 4.0 integrated successfully.  Users with RMCDA can successfully connect requirements and RTC work items from either end.  Users belonging to a DOORS group with RMCDA access receive errors from RTC about creating the back link and from DOORS that they don't have permission to create the link.  If we add those users explicitly with RMCDA access, they can also link correctly.

There appears to be an error in DOORS wrt group permissions and creating CLM links.  Has anyone else seen this issue?  Is there a solution - other than add all user to all locations?

Many thanks.

2 answers

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Paul Strachan (512) | answered Mar 19 '13, 11:44 a.m.
This looks like an issue that Support should investigate. Please contact Support so a PMR can be raised.

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Eric Jodet (6.3k5111120) | answered Mar 19 '13, 11:58 a.m.
on a side note, (some times ago) I authored a Wiki page that might help here.


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