Why implementation request option in DOORS 9 x RTC only allows to Sync?
Hello All,
I have DOORS 9 and RTC 5 integration set up and it worked before. Now, when I right click a requirement in a module with the configuration template set up and turned ON, the only option inside the "Implementation Request" menu item is the "Sync" option.
Also, when I try to create a new configuration template, the tab/step for configuring requirements implementation is not there.
I dont know if it has to do with the issue but the only clue I have is a message in the DWA log saying: <16-Jun-2015 08:30:18> [http-8443-7] WARN com.telelogic.festival.generalservices.licensing.common.impl.LicenceManagerImpl - Failed to acquire suitable Licence for user [xyz] and package [TRS_DOORS] in session [TRSf0f456f7-92d9-4b04-9322-118e5231c2f3]
Whats wrong? Any suggestions? Thanx in advance.
Accepted answer
Hi Adolfo,
I guess you upgraded your DOORS client? It was moved to the standard right click- Links menu. That reads from the OSLC-Remote Services tab. If you only use IRs, you don't have to use a configuration template any more.
(That message is not relevant and actually DWA is not involved here - it goes directly to RTC. That message is relevant if you are using RELM. )
Maeve