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Work item creation from template results in hang from web

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Eric Jodet
JAZZ DEVELOPER (6.3k●5●111●120) Jan 16 '13, 10:00 a.m.
I am using RTC 4.0 GA and found that I am unable to save a work item created from a template using the WebUI
(Eclipse Client works fine)

steps I used:
1- Open eclipse client and create a new work item, save it
2- from that work item, create a work item template
3- open web UI, and create a work item from the newly created template
4- This should create the work item as expected, and show the work item in a query
5- open the work item and change any attribute
6- Attempt to save
7- the WebUI hangs

workaround - refreshing the browser fixes the hand (but changes are lost)

is this a defect?

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Eric Jodet
JAZZ DEVELOPER (6.3k●5●111●120) edited
Jan 16 '13, 10:02 a.m.
this issue has been identified on jazz.net as defect RTC 4.0 "Item Proxy.setValue -> attributeId is null cannot be null" after creating the work items from template (230649)
which is fixed in RTC 4.0.1

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Raffaele Petta
Mar 20 '13, 6:34 a.m.
 Hi Eric, I'm using RTC 4.0.1 and I obtain the same hanging behavior. I suspect the problem is that in the presentation there's an attribute removed from the attribute list. If my idea is plausible, is there a way to discover the "ghost" attribute and remove it from the presentation? Thanks PS: in the js console i obtain the following: Uncaught Error: ItemProxy:setValue -> attributeId is null cannot be null _1 dojo.declare.setValue _a6 dojo.declare.setValue dojo.declare._handleTextChange (anonymous function) dojo.declare.onPreSave (anonymous function) (anonymous function) dojo.publish dojo.declare._getSaveAppArgs dojo.declare.storeWorkItem dojo.declare.save dojo.declare._handleSaveClick (anonymous function)

Eric Jodet
JAZZ DEVELOPER Mar 20 '13, 9:14 a.m.
 Hello Raffaele, I would start and use Firebug and and search for the missing attribute. https://jazz.net/wiki/bin/view/Main/WorkItemsWebDebugging could be a good starting point. Thanks. Eric.

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Question details

Question asked: Jan 16 '13, 10:00 a.m.

Question was seen: 7,670 times

Last updated: Mar 20 '13, 9:14 a.m.

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