It's all about the answers!

Ask a question

Work item creation from template results in hang from web


Eric Jodet (6.3k5109120) | asked Jan 16 '13, 10:00 a.m.
JAZZ DEVELOPER
I am using RTC 4.0 GA and found that I am unable to save a work item created from a template using the WebUI
(Eclipse Client works fine)

steps I used:
1- Open eclipse client and create a new work item, save it
2- from that work item, create a work item template
3- open web UI, and create a work item from the newly created template
4- This should create the work item as expected, and show the work item in a query
5- open the work item and change any attribute
6- Attempt to save
7- the WebUI hangs

workaround - refreshing the browser fixes the hand (but changes are lost)

is this a defect?

One answer



permanent link
Eric Jodet (6.3k5109120) | answered Jan 16 '13, 10:01 a.m.
JAZZ DEVELOPER
edited Jan 16 '13, 10:02 a.m.
this issue has been identified on jazz.net as defect RTC 4.0 "Item Proxy.setValue -> attributeId is null cannot be null" after creating the work items from template (230649)
which is fixed in RTC 4.0.1

Comments
Raffaele Petta commented Mar 20 '13, 6:34 a.m.

 Hi Eric, I'm using RTC 4.0.1 and I obtain the same hanging behavior. I suspect the problem is that in the presentation there's an attribute removed from the attribute list. If my idea is plausible, is there a way to discover the "ghost" attribute and remove it from the presentation?

Thanks
PS: in the js console i obtain the following:
Uncaught Error: ItemProxy:setValue -> attributeId is null cannot be null
_1
dojo.declare.setValue
_a6
dojo.declare.setValue
dojo.declare._handleTextChange
(anonymous function)
dojo.declare.onPreSave
(anonymous function)
(anonymous function)
dojo.publish
dojo.declare._getSaveAppArgs
dojo.declare.storeWorkItem
dojo.declare.save
dojo.declare._handleSaveClick
(anonymous function)


Eric Jodet commented Mar 20 '13, 9:14 a.m.
JAZZ DEVELOPER

 Hello Raffaele,

I would start and use Firebug and and search for the missing attribute.
could be a good starting point.

Thanks.
Eric.

Your answer


Register or to post your answer.