Work item creation from template results in hang from web
I am using RTC 4.0 GA and found that I am unable to save a work item created from a template using the WebUI
(Eclipse Client works fine)
steps I used:
1- Open eclipse client and create a new work item, save it
2- from that work item, create a work item template
3- open web UI, and create a work item from the newly created template
4- This should create the work item as expected, and show the work item in a query
5- open the work item and change any attribute
6- Attempt to save
7- the WebUI hangs
workaround - refreshing the browser fixes the hand (but changes are lost)
is this a defect?
(Eclipse Client works fine)
steps I used:
1- Open eclipse client and create a new work item, save it
2- from that work item, create a work item template
3- open web UI, and create a work item from the newly created template
4- This should create the work item as expected, and show the work item in a query
5- open the work item and change any attribute
6- Attempt to save
7- the WebUI hangs
workaround - refreshing the browser fixes the hand (but changes are lost)
is this a defect?
One answer
this issue has been identified on jazz.net as defect RTC 4.0 "Item Proxy.setValue -> attributeId is null cannot be null" after creating the work items from template (230649)
which is fixed in RTC 4.0.1
which is fixed in RTC 4.0.1
Comments
Hi Eric, I'm using RTC 4.0.1 and I obtain the same hanging behavior. I suspect the problem is that in the presentation there's an attribute removed from the attribute list. If my idea is plausible, is there a way to discover the "ghost" attribute and remove it from the presentation?
Thanks
PS: in the js console i obtain the following:
Uncaught Error: ItemProxy:setValue -> attributeId is null cannot be null
_1
dojo.declare.setValue
_a6
dojo.declare.setValue
dojo.declare._handleTextChange
(anonymous function)
dojo.declare.onPreSave
(anonymous function)
(anonymous function)
dojo.publish
dojo.declare._getSaveAppArgs
dojo.declare.storeWorkItem
dojo.declare.save
dojo.declare._handleSaveClick
(anonymous function)
Hello Raffaele,
I would start and use Firebug and and search for the missing attribute.
could be a good starting point.
Thanks.
Eric.