Why am I getting ISPF Client 4.0 Load file failure. MVSFileStorage initialization failure -- NoClassDefFoundError ?

Joseph Chang

(155●23●19) edited

Jul 06 '12, 7:49 a.m.

I installed RTC ISPF Client 4.0 on z/OS.   I can login to RTC Server with ISPF client.
I tried to load members to my dataset. I can browse and select the members. But when I click enter, I got the error message Fail to load Files.
I check the log file in ISPFdmn.log I find following error messages. Can anybody help me one this issue?
===============================================================================
"errorClass": "java.lang.NoClassDefFoundError",
     "errorCode": 500,
     "errorMessage": "com.ibm.teamz.fileagent.internal.extensions.impl.MVSFileStorage (initialization failure)",
     "errorTrace":
         "java.lang.J9VMInternals.initialize(J9VMInternals.java:145)",
         "com.ibm.teamz.fileagent.internal.extensions.impl.MVSStorageManager.resolveFileStorage(MVSStorageManager.java:73)",
         "com.ibm.team.filesystem.client.internal.SharingManager.resolveFileStorage(SharingManager.java:1058)",
         "com.ibm.team.filesystem.client.internal.FileStorageWrapper.getUnderlyingStorage(FileStorageWrapper.java:102)"

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Xavier Houis

JAZZ DEVELOPER (16●1) Jul 12 '12, 4:55 a.m.

Hello Joseph,

Can you confirm that :
Load operation completed ok ?
The datasets loaded are Browsable and Editable ?
You can Edit a member ? and obtain the "Fail to load Files" message on ISPF panel when you type Enter ?
If it's the case, can you try to Edit this dataset member outside ISPF client (using ISPF standard Edit), and say if it's ok to work on it ?

Can you also use PF1 to display long error message when this short message is display ?

Thanks to add these infos.
Xavier Houis.

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Joseph Chang

Jul 12 '12, 12:16 p.m.

Load operation completed ok ? -->No. I try to load the first member but fail. No member was load to dataset. The datasets loaded are Browsable and Editable ? -->No. You can Edit a member ? and obtain the "Fail to load Files" message on ISPF panel when you type Enter ? --> No If it's the case, can you try to Edit this dataset member outside ISPF client (using ISPF standard Edit), and say if it's ok to work on it ? -->No.

Can you also use PF1 to display long error message when this short message is display ? -->java.lang.NoClassDefFoundError

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Pascal Fantoni

JAZZ DEVELOPER (21●1●1) Jul 12 '12, 6:18 a.m.

Hi Joseph,

Following the previous answer from Xavier.
Could you tell us if you find in the log file (ISPFdmn.log) a "Caused by:" line, which could help us to diagnose what happen during the initialization of the class com.ibm.teamz.fileagent.internal.extensions.impl.MVSFileStorage.

Thanks

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Joseph Chang

Jul 12 '12, 12:20 p.m.

Hi Pascal,

I don't find "Cause by:" in the log.

Pascal Fantoni

JAZZ DEVELOPER Jul 12 '12, 12:39 p.m.

Could you post the log file? please!

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Xavier Houis

JAZZ DEVELOPER (16●1) Jul 12 '12, 10:58 a.m.

Joseph,

Another point to verify is the exec line of your ispfdmn.sh used for your 4.0 daemon installation :
check you have the correct folowing parameters (especially the second one -Drtcz.no.load.module added for 4.0) :
-Drtcz.no.optimize -Drtcz.no.load.module

Thanks
Xavier.

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Joseph Chang

(155●23●19) Jul 15 '12, 10:12 p.m.

@Pascal, Could you have a look to the log file. I am not allowed to export the full log file. So I catch the log from screen. Please advice if any other log file needed.

. . . . . . . . . . . . . . . . . . . . . . . . . . .

File Directory Special_file Commands Help

-------------------------------------------------------------------------------

Directory List

Select one or more files with / or action codes. If / is used also select an

action from the action bar otherwise your default action will be used. Select

with S to use your default action. Cursor select can also be used for quick

navigation. See help for details.

EUID=254 /u/jazz40/ccm/IBMAP01/

Type Filename Row 1 of 4

_ Dir .

_ Dir ..

_ File trace.1.log

_ File trace.2.log

. . . . . . . . . . . . . . . . . . . . . . . . . . .

Menu Utilities Compilers Help

-------------------------------------------------------------------------------

BROWSE /u/jazz40/ccm/IBMAP01/trace.2.log Line 00000000 Col 001 080

Command ===> Scroll ===> CSR

********************************* Top of Data **********************************

{

"errorClass": "java.lang.NoClassDefFoundError",

"errorCode": 500,

"errorMessage": "com.ibm.teamz.fileagent.internal.extensions.impl.MVSFileSto

"errorTrace": .

"java.lang.J9VMInternals.initialize(J9VMInternals.java:145)",

"com.ibm.teamz.fileagent.internal.extensions.impl.MVSStorageManager.reso

"com.ibm.team.filesystem.client.internal.SharingManager.resolveFileStora

"com.ibm.team.filesystem.client.internal.FileStorageWrapper.getUnderlyin

"com.ibm.team.filesystem.client.internal.FileStorageWrapper.exists(FileS

"com.ibm.team.filesystem.client.internal.Shareable.exists(Shareable.java

"com.ibm.teamz.fileagent.internal.extensions.mutators.MVSLoadMutator.han

"com.ibm.teamz.fileagent.internal.extensions.mutators.MVSLoadMutator.loa

"com.ibm.teamz.fileagent.internal.extensions.mutators.MVSLoadMutator.exe

"com.ibm.team.filesystem.client.internal.operations.FileSystemOperation.

"com.ibm.team.filesystem.client.internal.operations.LoadOperation.load(L

"com.ibm.team.filesystem.client.internal.operations.LoadOperation$1.run(

"com.ibm.team.filesystem.client.internal.SharingManager.runWithinFileSys

BROWSE /u/jazz40/ccm/ISPFdmn.5.log Line 00000076 Col 001 080

Command ===> . . . . . . . . . . . . . . . . Scroll ===> CSR

Thu Jul 12 08:34:09 GMT 2012...Running ISPF session cleanup...

Thu Jul 12 08:34:09 GMT 2012...Found 0 sessions.

Thu Jul 12 08:34:09 GMT 2012...Session cleanup completed.

Thu Jul 12 08:49:09 GMT 2012...Running ISPF session cleanup...

Thu Jul 12 08:49:09 GMT 2012...Found 0 sessions.

Thu Jul 12 08:49:09 GMT 2012...Session cleanup completed.

Thu Jul 12 09:04:09 GMT 2012...Running ISPF session cleanup...

Thu Jul 12 09:04:09 GMT 2012...Found 0 sessions.

Thu Jul 12 09:04:09 GMT 2012...Session cleanup completed.

Thu Jul 12 09:19:09 GMT 2012...Running ISPF session cleanup...

Thu Jul 12 09:19:09 GMT 2012...Found 0 sessions.

Thu Jul 12 09:19:09 GMT 2012...Session cleanup completed.

Thu Jul 12 15:13:04 GMT 2012...Start Daemon (Log size: 10000 Number: 5)

Thu Jul 12 15:13:04 GMT 2012...Daemon starting with application ID: BLZAPPL

Thu Jul 12 15:13:04 GMT 2012...Running single-threaded.

Thu Jul 12 17:11:31 GMT 2012...Starting cleanup thread with interval of 900000 a

Thu Jul 12 17:11:31 GMT 2012...Running ISPF session cleanup...

Thu Jul 12 17:11:31 GMT 2012...Found 0 sessions.

Thu Jul 12 17:11:31 GMT 2012...Session cleanup completed.

. . . . . . . . . . . . . . . . . . . . . . . . . . .

Menu Utilities Compilers Help

-------------------------------------------------------------------------------

BROWSE /u/jazz40/ccm/ISPFdmn.5.log Line 00000095 Col 001 080

Command ===> Scroll ===> CSR

Thu Jul 12 17:12:03 GMT 2012...MVS user IBMAP01 logged in to https://rtc-test.po

Thu Jul 12 17:12:03 GMT 2012...User 361670 registered IBMAP01.CHEN0625

Thu Jul 12 17:12:03 GMT 2012...User 361670 registered IBMAP01.TEST

Thu Jul 12 17:12:03 GMT 2012...User 361670 registered IBMAP01.HAO.LMO

Thu Jul 12 17:12:03 GMT 2012...User 361670 registered IBMAP01.PTO0619

Thu Jul 12 17:12:03 GMT 2012...User 361670 registered IBMAP01.WATSON.PTOT

Thu Jul 12 17:12:03 GMT 2012...User 361670 registered IBMAP01.AAA

Thu Jul 12 17:12:03 GMT 2012...User 361670 registered IBMAP01.PTO07

Thu Jul 12 17:12:03 GMT 2012...User 361670 registered IBMAP01.PTOT

Thu Jul 12 17:13:55 GMT 2012...IBMAP01 logged out of https://rtc-test.post.gov.t

******************************** Bottom of Data ********************************

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Joseph Chang

(155●23●19) Jul 17 '12, 3:06 a.m.

I got this issue solved.

I found "INSUFFICIENT AUTHORITY" message in the BLZISPFD Job log.

Not sure if this direct related to this issue.

The original permission setting of /u/jazz40/eclipse is drwxrwxr--

After change /u/jazz40/eclipse the setting to drwxrwxr-x and restart the daemon, I can load members to dataset.

Here is the warining message :

********************************* TOP OF DATA **********************************
                         J E S 2 J O B L O G -- S Y S T E M I P S T -- N

10.34.10 STC06874 ---- THURSDAY, 12 JUL 2012 ----
10.34.10 STC06874 IEF695I START BLZISPFD WITH JOBNAME BLZISPFD IS ASSIGNED TO U
10.34.10 STC06874 $HASP373 BLZISPFD STARTED
10.34.10 STC06874 IEF403I BLZISPFD - STARTED - TIME=10.34.10
17.13.20           ICH408I USER(IBMAP01 ) GROUP(OR44    ) NAME(IBM < !s
   377               /u/jazz40/eclipse/configuration/daemonconfig/org.eclipse.os
   377               /bundles/161/1/.cp/lib/log4j-1.2.12.jar
   377               CL(DIRSRCH ) FID(00004390000000690000000000000000)
   377               INSUFFICIENT AUTHORITY TO STAT
   377               ACCESS INTENT(--X) ACCESS ALLOWED(OTHER      R--)
   377               EFFECTIVE UID(0000000254) EFFECTIVE GID(0000000001)
17.13.20           ICH408I USER(IBMAP01 ) GROUP(OR44    ) NAME(IBM < !s
   378               /u/jazz40/eclipse/configuration/daemonconfig/org.eclipse.os
   378               /bundles/161/1/.cp/lib/log4j-1.2.12.jar
   378               CL(DIRSRCH ) FID(00004390000000690000000000000000)
   378               INSUFFICIENT AUTHORITY TO OPEN

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Pascal Fantoni

JAZZ DEVELOPER (21●1●1) Jul 17 '12, 3:26 a.m.

Good news!
Yes, it is your change that has solved this issue, as the class MVSFileStorage tries to work with this log4j jar file during its initialization.

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Why am I getting ISPF Client 4.0 Load file failure. MVSFileStorage initialization failure -- NoClassDefFoundError ?

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