Unable to open Rich Client of DOORS Next Generation

sneha bate

(17●3●10●13) Jan 04 '13, 1:21 a.m.

Hi,

I have installed DOORS Next Generation 4.0.1 on windows 7 professional. I am able to access web client of DOORS Next Generation but when i am trying to open rich client after entering user id and password it doesn't opens.

After checking log files, it shows the error "Failed to load crypt dll"

I'd be grateful for any help/advise.

Thanks.

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shantanu sharma

(16) Jan 07 '13, 6:06 a.m.

this looks like an installation issue, where crypt.dll is not being loaded on launch of the client. is it possible to uninstall dng client or try installing on some other machine ?

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sneha bate

Jan 10 '13, 12:56 a.m.

Hi Shantanu,

I had uninstalled it and installed many times but still not working.

and I had installed rich client on other machine successfully.

I also checked that crypt.dll is present in my system .

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Question asked: Jan 04 '13, 1:21 a.m.

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Last updated: Jan 10 '13, 12:56 a.m.

Unable to open Rich Client of DOORS Next Generation

sneha bate

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shantanu sharma

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sneha bate

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