Email Notifications Formatting
Raz Dotan (26●1●10●13)
| asked Jan 03 '13, 7:36 a.m.
retagged Mar 19 '13, 11:52 a.m. by Paul Strachan (51●2)
Hi,
Does anyone know how to manipulate the formatting and content of email sent to a user from RRC each time a new comments requires his/her attention is added? Currently the email the users are getting doesn't have neither context not link to the actual artifact. Basically it is useless.
Thanks
Raz
|
One answer
Unfortunately there is not a way to customize these messages. What version of RM are you using? We did have a known defect in which the link and the artifact name were not showing up in the email.
RRC Comment email does not have a link back to original artifact nor the artifact name (69003) If upgrading the version isn't an option then you could contact support to have a patch generated. |
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