RQM has problem dealing with QTP adaptor
Problem description
RQM 4.0.1 I20121114_0159
Firefox 10.0.2
QTP 11 and 10
RQM-QTP-Adapter-v2.0.1.2.
RQM Script Type - HP Quick Test Professional 9.x
When QTP Adaptor was first started, the adaptor name was seen in RQM
QTP Adaptor Console. But after a week, the adaptor disappeared from the
console.
Attempted to deal with this issue a way similar to RFT adaptor by
deleting the configuration file, the problem was not resolved.
The configuration file deleted is C:\QTPAdapter\bin\config.properties,
the content is listed below
#Thu Dec 27 13:13:04 EST 2012
serverURL=https\://rcirs168.rogers.com\:9444/qm/web/console
passwd=
userID=li.chen
savePasswd=false
projectArea=Li Test 1
pollingInterval=5
adapterId=3005A
adapterName=3005
RQM 4.0.1 I20121114_0159
Firefox 10.0.2
QTP 11 and 10
RQM-QTP-Adapter-v2.0.1.2.
RQM Script Type - HP Quick Test Professional 9.x
When QTP Adaptor was first started, the adaptor name was seen in RQM
QTP Adaptor Console. But after a week, the adaptor disappeared from the
console.
Attempted to deal with this issue a way similar to RFT adaptor by
deleting the configuration file, the problem was not resolved.
The configuration file deleted is C:\QTPAdapter\bin\config.properties,
the content is listed below
#Thu Dec 27 13:13:04 EST 2012
serverURL=https\://rcirs168.rogers.com\:9444/qm/web/console
passwd=
userID=li.chen
savePasswd=false
projectArea=Li Test 1
pollingInterval=5
adapterId=3005A
adapterName=3005
One answer
Since Li Chen has not posted further logs, I'm assuming his issue was resolved.
Comments
Sorry, it took us quite a long time to upgrade both server and client to make sure their versions match. The problem still existed, then I opened a PMR. So currently we are working with IBM 3rd level support. I will give an update about the cause of the problem at the end when the problem is resolved.
Thanks.
Comments
Jerry Shengulette
JAZZ DEVELOPER Jan 04 '13, 9:43 a.m.Is any error provided when you restart the adapter? Also, what is the expected output (if any) of the QTP adapter?
Li Chen
Jan 07 '13, 10:56 a.m.There is no error when restart.
When QTP adaptor was started, we expect to see it in RQM, i.e. the adaptor should be shown in the Adaptor console of RQM, but it is not. It looks like that the communication between RQM server and the adaptor is broken.
Ara Masrof
JAZZ DEVELOPER Jan 07 '13, 11:22 a.m.Li,
Li Chen
Jan 07 '13, 1:42 p.m.Thanks Ara, we will do upgrade tonight based on your recommendation, then test again tomorrow. If still not working, I will attach the log here.
anoop mc
Jan 08 '13, 10:03 p.m.HI,
Li Chen
Jan 24 '13, 1:06 a.m.We start the adaptor from the adaptor side not the server side. The adaptor should connect to the server but we have no idea whether it is connected or not because the adaptor name does not appear in the Adaptor Console.