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question asked: Dec 04 '12, 4:02 a.m.
question was seen: 3,644 times
last updated: Dec 04 '12, 3:58 p.m.

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Trying to open a plan in 3.0.1.x client: "An internal error occurred during operation: "Retrieving Data"" (calcutateWorkingTime?)

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Beery Holstein (18●5●5) | asked Dec 04 '12, 4:02 a.m.
edited Dec 04 '12, 1:19 p.m.
Hi,

Trying to open a plan (Release, Backlog, ....) using 3.0.1.1, or 3.0.1.3 or 3.0.1.5 failed with the call stack below (I don't know how to provide the additional 25 lines mentioned below)
Web UI works ok.
Some plans exhibit this problem. Some doesn't.
Server is 3.0.1.3

Any advise?

--Beery

com.ibm.team.repository.common.transport.ServiceMethodInvocationError: java.lang.NullPointerException
    at com.ibm.team.repository.transport.client.RemoteTeamService.getAppropriateException(RemoteTeamService.java:647)
    at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:510)
    at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:202)
    at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
    at $Proxy45.fetchResolvedIterationPlan2(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:164)
    at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:88)
    at $Proxy45.fetchResolvedIterationPlan2(Unknown Source)
    at com.ibm.team.apt.internal.client.IterationPlanClient$1.run(IterationPlanClient.java:377)
    at com.ibm.team.apt.internal.client.IterationPlanClient$1.run(IterationPlanClient.java:1)
    at com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1261)
    at com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
    at com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1254)
    at com.ibm.team.apt.internal.client.IterationPlanClient.fetchIterationPlanData(IterationPlanClient.java:380)
    at com.ibm.team.apt.internal.ide.ui.editor.IterationPlanEditorInput$2.resolve(IterationPlanEditorInput.java:143)
    at com.ibm.team.apt.internal.ide.ui.editor.IterationPlanEditorInput$2.resolve(IterationPlanEditorInput.java:1)
    at com.ibm.team.apt.internal.ide.core.util.TeamFuture$DefaultResolver.resolve(TeamFuture.java:39)
    at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.execute(TeamFuture.java:112)
    at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.access$0(TeamFuture.java:110)
    at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob$1.run(TeamFuture.java:95)
    at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
    at com.ibm.team.apt.internal.ide.core.util.TeamFuture$LoadJob.run(TeamFuture.java:93)
    at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: java.lang.NullPointerException
    at com.ibm.team.apt.internal.common.time.TimespanIterator.<init>(TimespanIterator.java:59)
    at com.ibm.team.apt.internal.common.WorktimeScheduler.calcutateWorkingTime(WorktimeScheduler.java:117)
    at com.ibm.team.apt.internal.service.progress.PlanProgressService.calculateWorkTime(PlanProgressService.java:415)
    at com.ibm.team.apt.internal.service.progress.PlanProgressService.calculateWorkTime(PlanProgressService.java:187)
    at com.ibm.team.apt.internal.service.progress.PlanProgressService.calculateWorkTime(PlanProgressService.java:120)
    at com.ibm.team.apt.internal.service.progress.PlanProgressService.computeProgressForPlan(PlanProgressService.java:96)
    at com.ibm.team.apt.internal.service.IterationPlanService.computeProgressForPlan(IterationPlanService.java:1073)
    at com.ibm.team.apt.internal.service.progress.PlanProgressHelper.getIterationPlanProgress(PlanProgressHelper.java:47)
    at com.ibm.team.apt.internal.service.progress.PlanProgressHelper.getIterationPlanProgressRcp(PlanProgressHelper.java:41)
    at com.ibm.team.apt.internal.service.IterationPlanService$7.run(IterationPlanService.java:407)
    at com.ibm.team.apt.internal.service.IterationPlanService$7.run(IterationPlanService.java:1)
    at com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:312)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236)
    at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119)
    at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88)
    at sun.reflect.GeneratedMethodAccessor248.invoke(null)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at $Proxy103.runInTransaction(null)
    at com.ibm.team.repository.service.AbstractService.runInTransaction(AbstractService.java:947)
    at com.ibm.team.apt.internal.service.IterationPlanService.fetchPlanProgress2(IterationPlanService.java:403)
    at com.ibm.team.apt.internal.service.IterationPlanService$5.run(IterationPlanService.java:242)
    at com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:458)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:285)
    at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:379)
    at sun.reflect.GeneratedMethodAccessor84.invoke(null)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at $Proxy71.withCurrentConnection(null)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:281)
    at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236)
    at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119)
    at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88)
    at sun.reflect.GeneratedMethodAccessor248.invoke(null)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at $Proxy103.runInTransaction(null)
    at com.ibm.team.repository.service.AbstractService.runInTransaction(AbstractService.java:947)
    at com.ibm.team.apt.internal.service.IterationPlanService.fetchResolvedIterationPlan2(IterationPlanService.java:179)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at $Proxy820.fetchResolvedIterationPlan2(null)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1285)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:882)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:672)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1871)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1725)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:1710)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:198)
    at com.ibm.team.repository.internal.service.auth.impl.JAuthHandler.handleRequest(JAuthHandler.java:95)
    at sun.reflect.GeneratedMethodAccessor188.invoke(null)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:618)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at $Proxy540.handleRequest(null)
    at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1578)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
    at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
    at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
    at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
    at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
    at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
    at java.lang.Thread.run(Thread.java:811)
    at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326)
    at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296)
    at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261)
    at com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:622)
    at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:497)
    ... 25 more
Comments
Karl Weinert commented Dec 04 '12, 11:47 a.m.
JAZZ DEVELOPER

What version of the server is installed?

Beery Holstein commented Dec 04 '12, 1:18 p.m.

Server is 3.0.1.3

Accepted answer

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Karl Weinert (2.0k●5●27●36) | answered Dec 04 '12, 1:49 p.m.
JAZZ DEVELOPER
edited Dec 04 '12, 3:00 p.m.
Looks a lot like Defect  208746
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=208746

I am basing that on the caused by section of the stack trace you pasted in:
Caused by: java.lang.NullPointerException
    at com.ibm.team.apt.internal.common.time.TimespanIterator.<init>(TimespanIterator.java:59)
    at com.ibm.team.apt.internal.common.WorktimeScheduler.calcutateWorkingTime(WorktimeScheduler.java:117)
    at com.ibm.team.apt.internal.service.progress.PlanProgressService.calculateWorkTime(PlanProgressService.java:415)


The fix is in 3.0.1.4
It included a fix for both the 3.0.1.3 client and server
Other pre-3.0.1.3 clients should not see the problem with a 3.0.1.4 server.
Keep in mind that testing is only done against one prior release of the client, so 3.0.1.2 client will probably work but since it isn't tested against 3.0.1.4 there could be unexpected results.

3.0.1.5 is the latest 3.x release and can be downloaded here
https://jazz.net/downloads/rational-team-concert/releases/3.0.1.5

Beery Holstein selected this answer as the correct answer
Comments
Beery Holstein commented Dec 04 '12, 2:11 p.m.

Thanks for the quick reply.

The defects discussion is quite messy ... can you please summarize (here or in the defect discussion) what is the bottom line.

Is it a client or server problem?
In which client and/or server the fix is included? Is it 3.1.0.4? and/or higher?
Where this client/version release can be downloaded from?

-Beery

Karl Weinert commented Dec 04 '12, 2:59 p.m.
JAZZ DEVELOPER

Updated my original answer

One other answer

Most liked answers ↑|Newest answers|Oldest answers

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Daniel Pool (264●4) | answered Dec 04 '12, 3:58 p.m.
JAZZ DEVELOPER
This may be fixed if you run a 3.0.1.4 server with a 3.0.1.4 client. You can use an older client with a newer server (n-1). But running an older server and newer client is not supported.

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=208746

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