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RTC 4.0.3 exception after clean install

I did a a fresh installation of RTC 4.0.3 on a Windows Server 2008 R2 that is not connected to internet. Upon installation finishes I run server.startup and I get the error below. I am not sure but looks like something wrong with socket. Any idea?

Jul 5, 2013 8:55:51 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\Program Files\IBM\JazzTeamServer\serv
er\tomcat\webapps\jazz.war
java.net.UnknownHostException: pic.dhe.ibm.com
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:225)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:377)
        at java.net.Socket.connect(Socket.java:539)
        at java.net.Socket.connect(Socket.java:488)
        at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:424)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:538)
        at sun.net.www.http.HttpClient.<init>(HttpClient.java:221)
        at sun.net.www.http.HttpClient.New(HttpClient.java:304)
        at sun.net.www.http.HttpClient.New(HttpClient.java:323)
        at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLC
onnection.java:999)
        at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConne
ction.java:935)
        at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection
.java:853)
        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLCon
nection.java:1207)
        at java.net.URL.openStream(URL.java:1022)
        at com.ibm.ccl.ut.help.info.entry.NavTree.categorizeTocXML(NavTree.java:
245)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:60)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.ibm.ccl.ut.help.info.IndexThread.run(IndexThread.java:105)
Jul 5, 2013 8:56:22 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\Program Files\IBM\JazzTeamServer\serv
er\tomcat\webapps\jts.war
Jul 5, 2013 8:56:40 AM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\Program Files\IBM\JazzTeamServer\se
rver\tomcat\webapps\ROOT
Jul 5, 2013 8:56:40 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-9080"]
Jul 5, 2013 8:56:40 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-9443"]
Jul 5, 2013 8:56:40 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["ajp-bio-9009"]
Jul 5, 2013 8:56:40 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 111204 ms

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Accepted answer

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Hi Carlos,

The message is an information one, the jazz.war is trying to connect to "pic.dhe.ibm.com" which is the InfoCentre.
This should not affect functionality, can you confirm?

INFO: Deploying web application archive C:\Program Files\IBM\JazzTeamServer\serv
er\tomcat\webapps\jazz.war
java.net.UnknownHostException: pic.dhe.ibm.com
carlos roberto selected this answer as the correct answer

0 votes

Comments

In this case I guess it should detect that there is no internet connection and fire a warning instead of fire an exception. It sounds like an unhandled exception.

Thanks.


One other answer

Permanent link
Hi Carlos

You could try starting it as Administrator, Right Click > Run As Administrator
Or Try starting from the install directory "C:\Program Files\IBM\JazzTeamServer\server\server.startup", again try running as Administrator

0 votes

Comments

Yes, I am working as Administrator but even I am gettingĀ the exception

Thanks.

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Question asked: Jul 05 '13, 1:57 p.m.

Question was seen: 8,011 times

Last updated: Jul 08 '13, 5:33 p.m.

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