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question asked: Jul 05 '13, 1:57 p.m.
question was seen: 7,769 times
last updated: Jul 08 '13, 5:33 p.m.

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RTC 4.0.3 exception after clean install

0
carlos roberto (214●4●30●30) | asked Jul 05 '13, 1:57 p.m.
retagged Jul 08 '13, 5:33 p.m. by Jennifer Cianchetta-Riordan (251●2)

I did a a fresh installation of RTC 4.0.3 on a Windows Server 2008 R2 that is not connected to internet. Upon installation finishes I run server.startup and I get the error below. I am not sure but looks like something wrong with socket. Any idea?

Jul 5, 2013 8:55:51 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\Program Files\IBM\JazzTeamServer\serv
er\tomcat\webapps\jazz.war
java.net.UnknownHostException: pic.dhe.ibm.com
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:225)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:377)
        at java.net.Socket.connect(Socket.java:539)
        at java.net.Socket.connect(Socket.java:488)
        at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:424)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:538)
        at sun.net.www.http.HttpClient.<init>(HttpClient.java:221)
        at sun.net.www.http.HttpClient.New(HttpClient.java:304)
        at sun.net.www.http.HttpClient.New(HttpClient.java:323)
        at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLC
onnection.java:999)
        at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConne
ction.java:935)
        at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection
.java:853)
        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLCon
nection.java:1207)
        at java.net.URL.openStream(URL.java:1022)
        at com.ibm.ccl.ut.help.info.entry.NavTree.categorizeTocXML(NavTree.java:
245)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:60)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.ibm.ccl.ut.help.info.IndexThread.run(IndexThread.java:105)
Jul 5, 2013 8:56:22 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\Program Files\IBM\JazzTeamServer\serv
er\tomcat\webapps\jts.war
Jul 5, 2013 8:56:40 AM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\Program Files\IBM\JazzTeamServer\se
rver\tomcat\webapps\ROOT
Jul 5, 2013 8:56:40 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-9080"]
Jul 5, 2013 8:56:40 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-9443"]
Jul 5, 2013 8:56:40 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["ajp-bio-9009"]
Jul 5, 2013 8:56:40 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 111204 ms

Accepted answer

0
permanent link
Sandy Grewal (1.6k●12●23) | answered Jul 08 '13, 11:56 a.m.
JAZZ DEVELOPER
Hi Carlos,

The message is an information one, the jazz.war is trying to connect to "pic.dhe.ibm.com" which is the InfoCentre.
This should not affect functionality, can you confirm?

INFO: Deploying web application archive C:\Program Files\IBM\JazzTeamServer\serv
er\tomcat\webapps\jazz.war
java.net.UnknownHostException: pic.dhe.ibm.com
carlos roberto selected this answer as the correct answer
Comments
carlos roberto commented Jul 08 '13, 12:24 p.m.

In this case I guess it should detect that there is no internet connection and fire a warning instead of fire an exception. It sounds like an unhandled exception.

Thanks.

One other answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Shubjit Naik (1.5k●1●6●13) | answered Jul 07 '13, 11:51 p.m.
Hi Carlos

You could try starting it as Administrator, Right Click > Run As Administrator
Or Try starting from the install directory "C:\Program Files\IBM\JazzTeamServer\server\server.startup", again try running as Administrator
Comments
carlos roberto commented Jul 08 '13, 10:20 a.m.

Yes, I am working as Administrator but even I am getting the exception

Thanks.

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