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question asked: Nov 28 '12, 1:46 a.m.
question was seen: 4,565 times
last updated: Nov 28 '12, 2:39 a.m.

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Using RTC4.0 and getting issue on RRC project while creating artifact

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gowthaman gopal (0●3●4) | asked Nov 28 '12, 1:46 a.m.
edited Nov 28 '12, 2:39 a.m.
Using RTC4.0 and getting issue on RRC project while creating artifact:
The content that you requested could not be generated because the converter application is not available.
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ID CRRRW8011E  The converter application could not be reached. It may not be running or there may be a network issue that is preventing the RM server from contacting the converter application. Refresh your browser to generate the content again. If the problem persists, Ask your administrator to verify that the converter application is running.

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gowthaman gopal (0●3●4) | answered Nov 28 '12, 1:47 a.m.
Using RTC4.0 and getting issue on RRC project while creating artifact:

The content that you requested could not be generated because the converter application is not available.
hide details
ID CRRRW8011E  The converter application could not be reached. It may not be running or there may be a network issue that is preventing the RM server from contacting the converter application. Refresh your browser to generate the content again. If the problem persists, Ask your administrator to verify that the converter application is running.

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Sudarshan Rao (196●3) | answered Nov 28 '12, 2:11 a.m.
Do you have converter.war deployed?
If you're using Tomcat, you can check if you have a folder by name converter here -
C:\.....\IBM\JazzTeamServer\server\tomcat\webapps
Comments
gowthaman gopal commented Nov 28 '12, 2:33 a.m.

We do not have the converter.war file in the path
/jazzTeamserver/server/tomcat/webapps/ for version 4.0 as well for old version 3.0.1.1

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