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question asked: Oct 29 '12, 5:21 p.m.
question was seen: 3,618 times
last updated: Dec 03 '12, 5:19 p.m.

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Why do I see only 25 items when viewing a plan through the 4.0.0.1 RTC Eclipse-based client?

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Troy Dugger (71●2●10●15) | asked Oct 29 '12, 5:21 p.m.
edited Oct 29 '12, 5:22 p.m.
I recently installed the 4.0.0.1 RTC Eclipse-based client and viewed a backlog plan that has over 270 items in it.  When I viewed this plan in the Eclipse client, it only shows 25 items (even though at the top it say 278 open).  When I view it from the Web client it shows many more items.  Anyone know what the problem could be?  Is it a bug in 4.0.0.1?  Thanks.

(it doesn't matter what view of the plan I use - it only shows 25 items).

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sam detweiler (12.5k●6●195●201) | answered Oct 29 '12, 5:44 p.m.
is the server also at 4.0.0.1?
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Troy Dugger commented Oct 29 '12, 5:58 p.m.

Actually, the server is 4.0.1 RC1.

Ralph Schoon commented Oct 30 '12, 5:45 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

We try to provide N-1 campatibility, which means an older 3.x client should run against a 4.x server. I am not sure that holds for a release candidate build. Have you tried a 4.0.1 RC1 client?

Troy Dugger commented Oct 30 '12, 4:17 p.m.

The client crashed when I used 4.0.1 RC1 RTC Eclipse client.

Troy Dugger commented Oct 30 '12, 4:29 p.m.

I tried it a second time and this time the client didn't crash, but instead showed no plan items and then hung (doesn't respond to mouse events).

When I try to open the plan, I get an error dialog showing this message four times:

An error has occurred. See error log for more details.
Graphic is disposed

When I click OK, badness happens. :(
I'm on a Mac, if that makes any difference.

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Troy Dugger (71●2●10●15) | answered Dec 03 '12, 5:19 p.m.
This turned out to be a bug in RTC https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/243043

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