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Work Item import - how to include one or more subscribers as part of the import


Michael Taylor (8865764) | asked Aug 25 '15, 12:09 p.m.

According to https://jazz.net/library/article/69, it is possible to export "Subscribers" to a CSV.  I'm trying to do this to see the column syntax that RTC will want for the import.  But I cannot find the Subscribers field to include in the query that I'm using for the export.

My ultimate goal is to be able to set 2 or 3 subscribers per WI during the WI import process.


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Michael Taylor commented Aug 26 '15, 2:02 p.m.

I am able to import a person into the "Created By" field.  The "Created By" person is automatically set as the only subscriber.

Is there a way to import one or more subscribers different than the "Created By" field?  What field name would be used to import subscribers?

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Taki Nakajo (1.1k2846) | answered Aug 26 '15, 11:01 p.m.
Hi Michael,

I tested and it works if you use 'carriage return' as the delimiter.

"Id","Subscribed By"
"11","al
bob
carl"

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