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500 Internal Server Error while downloading from jazz.net ALL THE TIME !


Irwim Scott (1112) | asked Oct 23 '12, 4:28 a.m.
edited Oct 23 '12, 9:18 a.m. by Seth Packham (1.4k42213)
Im trying to download a client from JAZZ.net site but, since October 22, i got "

500 Internal Server Error while downloading from jazz.net

"

The link i was trying to download is: https://jazz.net/downloads/rational-team-concert/releases/3.0iFix1/JTS-CCM-With-Trial-Licenses-repo-3.0iFix1.zip

Please help !

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Seth Packham (1.4k42213) | answered Oct 23 '12, 9:18 a.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER
edited Oct 23 '12, 9:18 a.m.
We're dealing with a bug in our download mechanism and trying to get on top of it. It is running now, but thanks for reporting!

Please tag questions about jazz.net with "jazz.net" so we are more likely to see these issues.
Seth Packham selected this answer as the correct answer

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Lauren Hayward Schaefer (3.3k11727) | answered Oct 23 '12, 7:30 a.m.
JAZZ DEVELOPER
Hi Irwim,
I just tried the link you posted, and I was able to successfully start the download.  Are you still seeing the error?

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Irwim Scott (1112) | answered Oct 23 '12, 7:50 a.m.

Hi, now everything came to normal. But From yesterday 22h until 08am (Brazil Time) No access.

Only 500 ERROR.


Comments
Lauren Hayward Schaefer commented Oct 23 '12, 7:59 a.m.
JAZZ DEVELOPER

Glad it's working for you now!  I'll let the team know about this problem.

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