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500 Internal Server Error while downloading from jazz.net ALL THE TIME !

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Irwim Scott
(11●1●2) edited
Oct 23 '12, 9:18 a.m.
Im trying to download a client from JAZZ.net site but, since October 22, i got "

500 Internal Server Error while downloading from jazz.net

"

The link i was trying to download is: https://jazz.net/downloads/rational-team-concert/releases/3.0iFix1/JTS-CCM-With-Trial-Licenses-repo-3.0iFix1.zip

Please help !

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Seth Packham
FORUM ADMINISTRATOR / JAZZ DEVELOPER (1.4k●4●22●13) edited
Oct 23 '12, 9:18 a.m.
We're dealing with a bug in our download mechanism and trying to get on top of it. It is running now, but thanks for reporting!

Please tag questions about jazz.net with "jazz.net" so we are more likely to see these issues.
Seth Packham selected this answer as the correct answer

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Lauren Hayward Schaefer
JAZZ DEVELOPER (3.3k●1●17●27) Oct 23 '12, 7:30 a.m.
Hi Irwim,
I just tried the link you posted, and I was able to successfully start the download.  Are you still seeing the error?

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Irwim Scott
(11●1●2) Oct 23 '12, 7:50 a.m.

Hi, now everything came to normal. But From yesterday 22h until 08am (Brazil Time) No access.

Only 500 ERROR.

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Lauren Hayward Schaefer
JAZZ DEVELOPER Oct 23 '12, 7:59 a.m.

Glad it's working for you now!  I'll let the team know about this problem.

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Question asked: Oct 23 '12, 4:28 a.m.

Question was seen: 4,154 times

Last updated: Oct 23 '12, 9:18 a.m.

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