Using Google Talk for IM

Do I have to install anything before I can connect to Google Talk?

No, Google Talk should work out of the box. Did you set up other
collaboration providers, or just GTalk? Can you please check the Error
Log (Press Ctrl+3, type 'error log'). Usually it contains a more
detailed error message.


--
Cheers, Johannes
Agile Planning Team

Thanks for your reply.

Here's what the error log is saying:



eclipse.buildId=I20080618-1642
java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows XP x86-32 j9vmwi3223-20080315 (JIT enabled)
J9VM - 20080314_17962_lHdSMr
JIT - 20080130_0718ifx2_r8
GC - 200802_08
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86

Error
Wed Oct 15 12:25:22 PDT 2008
Could not issue a live-name resolve request.

java.lang.NullPointerException
at com.ibm.team.collaboration.internal.sametime.core.provider.SametimePresence$1.run(SametimePresence.java:53)
at com.ibm.team.collaboration.internal.sametime.core.provider.SametimeSession$2$1.run(SametimeSession.java:706)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:37)
at com.ibm.team.collaboration.internal.sametime.core.provider.SametimeSession$2.run(SametimeSession.java:697)

java.lang.NullPointerException
at
com.ibm.team.collaboration.internal.sametime.core.provider.SametimePresence$1.run(SametimePresence.java:53)
at
com.ibm.team.collaboration.internal.sametime.core.provider.SametimeSession$2$1.run(SametimeSession.java:706)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:37)
at
com.ibm.team.collaboration.internal.sametime.core.provider.SametimeSession$2.run(SametimeSession.java:697)

The stack trace looks like bug 59457
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/59457

Can you verify that you are using an earlier build than 1.0.1M2?

To get the Google Talk account working, I would recommend deleting the
Sametime configuration for now as it might interrupt the connection
process of all collaboration providers.

--
Cheers, Johannes
Agile Planning Team

Yes, I'm running 1.0.

How do I delete the Sametime configuration? The only thing I can find in the Product Configuration is "Jazz Sametime Integration documentation feature". Disabling that one didn't change anything.

Thanks,
Christoph

ctreude wrote:

Yes, I'm running 1.0.

How do I delete the Sametime configuration? The only thing I can find
in the Product Configuration is "Jazz Sametime Integration
documentation feature". Disabling that one didn't change
anything.

I just meant the account. Go to the Instant Messaging preference page
(Window > Preferences > Instant Messaging) and make sure that there is
just one entry for Google Talk, none for Sametime.


--
Cheers, Johannes
Agile Planning Team

i only have the gtalk account in my configuration and i am encountering that problem. :(

ciao!

ramfree17 wrote:

i only have the gtalk account in my configuration and i am
encountering that problem. :(

Can you please post what your error log is or file a bug against the
collaboration component?

--
Cheers, Johannes
Agile Planning Team

i only have the gtalk account in my configuration and i am encountering that problem. :(

ciao!

Just a random thought - if you start RTC in a new workspace, does it make any difference or do you get the same problems?

anthony

Same problem but different behavior - there is nothing entered in the .log file.

Defect 63208 has been logged to track this.

ciao!