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For a defect work item,is there a way we can know how many times it was reopened?

anoop mc (74811199221) | asked Oct 17 '12, 8:11 a.m.

For our Defect work item work flow once after traversing from New state to Resolved / Closed State by hitting reactivate button we can reopen those defects which takes the defect state to New again.

For such a  defect work item,is there a way we can know how many times it was reopened?

Looking at the history tab is fine but the requirement is for a report showing the defects which are reopened  with reopened date and person who reopened it.

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Pramod Chandoria (2.1k11220) | answered Oct 17 '12, 3:48 p.m.
As you said, History is the way to know this information until RTC start supporting this extra information within worktem. I am sure there will not be a out of the box report, however if datawarehouse is capturing history of workitem, specially it's state, then it could be possible to design a custom RRDI report to display such information.

Someone from RTC reporting team need to chime in to confirm that.

Geoffrey Clemm commented Oct 18 '12, 12:58 a.m.

Yes, the data-warehouse captures the state history of a work item.

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Soma Mukherjee (622) | answered May 26 '14, 3:39 a.m.
Hello, my project would require this report
Can u lead me to Reporting SME to answer, how I will be able to design the report. What are the requisites for the reporting to be enabled?

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