Can't attach files to work items via web interface in RTC
Unable to add new file attachments to project area . I normally use the web interface, after selecting the file it shows an "uploading" message then displays a browser popup saying "can't save work item". Logging on to the desktop client on my PC, I was able to attach a file to the same work item without error (so doesn't appear to be a problem with the permissions or project configuration). Logging on to the web interface, I found I couldn't attach a new file either. I don't think it's a browser cache problem, as it behaved the same on different PCs.
One answer
Have you ever activated a customized plugin as precondition one to the RTC?
If so, please verify the code and try to modify it as below:
// save action
if (data instanceof ISaveParameter){
ISaveParameter saveParameter = (ISaveParameter) data;
IAuditable auditable = saveParameter.getNewState();
// workitem object
if (auditable instanceof IWorkItem){
.....
The point is to verify the saving action just for a workitem object, since WEB UI will deem that attaching action as a saving action.
Comments
Bo Chulindra
JAZZ DEVELOPER Oct 03 '12, 11:23 a.m.Guillermo Hurtado
Oct 03 '12, 1:50 p.m.