Some additional advice: If you have posted the enhancement request, and it hasn't been commented on by the development team, then it is not unreasonable to add a comment yourself to the work item, asking for a response. The dev team needs to focus on development, so if they are in the middle of a development iteration, it may be a couple of weeks before they can do a triage pass over new work item requests. But if it has been posted with no dev comment for over a month, it would be reasonable to send email to the dev team, asking them to respond to the new request. To find the appropriate people in the dev team to email, look up who are the members of the Team Area to which the work item has been assigned. But note that the only response you may get is for the work item to be assigned to Backlog. At that point, further direct communication with the dev team is not productive ... you'll want to use the techniques described above.