Is there other way to reset password in RTC?
Hello,
Currently in RTC, password reset process relies on email notification process, new password get sent to the recipient's email address.. in the situation of email server outage.. or email notification process outage, is there any other way to reset a user's password in RTC? Thanks. Susan |
2 answers
Right now email notification of the new password is the only way through the
application. The other thing you can try is stop the server and edit tomcat-users.xml file by hand. Be aware that the passwords in that file are sha-1 encoded. You can generate a digest hash for a password using the utilities that tomcat provides (see http://tomcat.apache.org/tomcat-5.5-doc/realm-howto.html#Digested%20Passwords). -- Ritchie Schacher Jazz Server Development "yisu" <yisu> wrote in message news:gb8fa5$uih$1@localhost.localdomain... Hello, |
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We also have at least one work item opened to track this:
Mail notification required for resetting passwords. (53048) -- Ritchie Schacher Jazz Server Development "yisu" <yisu> wrote in message news:gb8fa5$uih$1@localhost.localdomain... Hello, |
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