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An error occurred while requesting a preview of the license state. - When trying to add 10 free developer license


Eugene Park (1111) | asked May 15 '13, 8:32 a.m.
Hi all,

When I try to upload the 10 free developer licenses which I downloaded from Jazz.net, I get upload successful message and then the message above. I do not see any of the licenses in the Total, or Available columns.

I am using RTC 4.0.2, and it is deployed on Red Hat 6.

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Kot T. (1.5k11219) | answered May 15 '13, 2:02 p.m.
JAZZ DEVELOPER
Hi Eugene,

https://jazz.net/forum/questions/56983/trial-to-free-license-conversion-fails-jts-301-rc3 mentioned about the same error, but on 3.0.1.

Is your 4.0.2 a new install or an upgraded server? If upgraded, did you install have 10 free developer licenses installed in the previous version?

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