RTC 3.0.1.2 to 4.0 upgrade - still shows 3.x for CCM
Accepted answer
You can upgrade each app separately.
Please check RTC 4.0 information center, with upgrade interactive guide for detail upgrade steps.
Other posibility:
please check in IM to find out what version CCM app is currently installed.
there is chance you installed both 3012 and 40 CCM app, while 3012 is connecting to the JTS server. (this happens when running on WAS)
Please check RTC 4.0 information center, with upgrade interactive guide for detail upgrade steps.
Other posibility:
please check in IM to find out what version CCM app is currently installed.
there is chance you installed both 3012 and 40 CCM app, while 3012 is connecting to the JTS server. (this happens when running on WAS)