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question asked: Aug 24 '12, 2:04 p.m.
question was seen: 4,337 times
last updated: Aug 27 '12, 4:52 a.m.

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Error when trying to create RTC Sandbox via web interface

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Sung Chew (16●1●9●12) | asked Aug 24 '12, 2:04 p.m.
When I attempt to create an RTC Sandbox via the web interface, I receive the following error
"An error occurred during project area creation. Please try again in a few minutes."

I have tried both Firefox and IE.

Please advise.

Thank-you

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Ralph Schoon (63.6k●3●36●47) | answered Aug 27 '12, 4:52 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Sung,

this is not enough information to be able to answer. Tool versions? Operating Systems involved, application servers in usage would be one thing. For Tomcat log data can be found in <server-install-folder>/server/logs .


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